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Customer Service Representative **Hiring Now**

FREE STYLE Chinatown, NY
  • Expired: 19 days ago. Applications are no longer accepted.

Customer Service Representative **Hiring Now**

Working with us you’ll have the great pleasure of speaking to our client’s new and existing customers in order to ensure they’re getting the best experience possible, through problem solving and helping them make the most out of their purchase. With the best training, you’ll become an expert on our client's brand and be able to engage, build rapport and retain customer leads which will increase our client's customer retention figures.

This is a fantastic opportunity to join a forward-thinking company, who excels at customer service and really does put their customers first.

Person Profile / Key Skills:

  • Excellent verbal communication, numeric and literacy skills

    • Organizational and workload planning ability

    • Ability to learn and use detailed product knowledge

    • Ability to adapt to and use various internal processes

    • To be able to work as part of a team.

  • Must be reliable, tolerant, and be able to work under pressure. The ability to be professional at all times and represent the company in a professional manner is a prerequisite.

  • High attention to detail

  • Comfortable in visiting customers /site locations where relevant

  • Ability to identify and interpret customers' needs

  • Can demonstrate delivery of first-class customer service

Key Responsibilities:

  • Promote our clients brand through face to face sales and customer service strategies and provide information on:

    • product prices and lead times

    • client services

    • product breakdown

    • sale consolidation

  • Develop and maintain good working relationships with specific key customers.

  • Working closely with the external sales force covering a specific area and customer base including information gathering.

  • Manage customers service support through the sales process

  • Update and manage CRM details as required

Ideally, we are looking for previous customer service and sales experience, however, we are happy to consider applicants who feel they possess the right skills to be successful in this role.

If you are free immediately call our HR team for more details, interview days will take place this week with positions available to start immediately. Workshops and full training is provided to new employees.



Why Work Here?

Freestyle is a competitive marketing company specializing in a personalized approach to marking, customer acquisition, and business growth by inciting action. We go the extra mile to get your brand to the top shelf. As a female-owned company, we focus on the continuous development of our team. We focus on team quality-- we believe the services that we provide will increase as well.


Chinatown, NY