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Senior Project Manager - Web and Digital Services

Washington, DC
  • Posted: over a month ago
  • Full-Time
Job Description

We are looking for a skilled Senior Project Manager to lead consulting engagements with our nonprofit and association clients. This individual will have demonstrated a track record of building strong client relationships as a trusted advisor while also leading a cross-functional team of UX consultants, designers, front and backend developers, and business analysts to execute projects and own all aspects of the project execution, performance, budget, and schedule. This person must have a passion and demonstrated interest in the web ecosystem and the possibilities for the ways digital technologies can play in shaping nonprofits and associations. This role may be performed remotely within the Americas.

In this role, you will:

  • Act as the face of Fíonta and build meaningful relationships with our clients. You are ultimately accountable for the overall success of the engagement.
  • Be embedded with cross-functional team(s) and facilitate the planning and execution of web-focused projects by blending agile, scrum, and waterfall methodologies to right-size project management.
  • Ensure developed solutions align with functional requirements.
  • Develop and manage the overall scope of the engagement while also tracking project budgets/financials.
  • Report on your project’s health and progress to internal and external stakeholders.
  • Ensure the right resources are available and engaged in the project at the right time and that project budgets are effectively planned to ensure effective consultant utilization throughout the project lifecycle.
  • Proactively manage project slowdowns, staffing reassignments, and emerging issues to minimize the disruption to the client relationship, project, and consultant utilization.

As a member of our project management staff:

  • You have worked on a wide variety of projects: You have collaborated with technical and non-technical team members to complete small projects with a straightforward objective, and large projects with a large number of requirements and a less clear end state.
  • You have a strong understanding of project management tools: You own schedule, scope, and budget for projects that you work on, and manage relationships and resources comfortably as you go about your day. Ideally, you have your PMP, or you could get it with a little time to prepare.
  • You are inquisitive: You dig in to ask questions to understand and digest the right level of technical details and then translate issues and technical work into actionable steps and client-friendly explanations.
  • You know CMSes and have an appetite for CRMs and data analytics: You might not be an implementation wizard yourself, but you know the basics of Drupal and/or Wordpress and aren’t afraid to go into the backend to troubleshoot simple issues or test basic functionality. You are also interested in understanding how to integrate various data systems with websites and exploring how nonprofits can use and digitally display data.
  • You know change management: You've worked with a couple of different change management frameworks, and know what works and what doesn't.
  • You are a strong translator: You often serve as the go-between for the client and the technical staff, and you’re able to translate client needs into technical requirements, and technical questions into language the client can understand.
  • You are adaptable: The idea of working on multiple projects of different sizes within different organizations excites you.
  • You have embraced the nonprofit mission: You know the nonprofit world very well, and you’re able to understand and empathize with client struggles and help identify solutions to their challenges.
  • You are a critical thinker: You don’t need to be told how to get from point A to point B. You are up for the challenge of figuring out how the pieces of a given project fit together.

Fíonta Employees:

  • Take initiative: identify a need or opportunity to benefit the customer or company and take appropriate steps to fill or achieve it
  • Orient towards customers: proactively support Fíonta’s clients and would-be clients by considering and advocating for their needs
  • Possess exceptional organizational and time management skills: manage workload across multiple projects, taking priority into consideration
  • Solve problems creatively: think outside of the box and develop innovative solutions to challenging problems
  • Consistently display honesty and integrity: exhibit an intuitive understanding of the “right thing” and a track record of doing so.

Fíonta is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.

All your information will be kept confidential according to EEO guidelines.

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Washington, DC
20001 USA




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