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Store Manager

Hackensack, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Salvatore Ferragamo S.p.A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date back to 1927.

 The Group is active in the creation, production and sale of shoes, leather goods, apparel, silk products and other accessories, along with women's and men's fragrances. The Group's product offer also includes eyewear and watches, manufactured by licensees. The uniqueness and exclusivity of our creations, along with the perfect blend of style, creativity and innovation enriched by the quality and superior craftsmanship of the 'Made in Italy' tradition, have always been the hallmarks of the Group's products.

 With over 4,200 employees and a network of 650 mono-brand stores, the Ferragamo Group operates in Italy and worldwide through companies that allow it to be a leader in the European, American, and Asian markets. In the United States, the Company operates over 50 of its own retail stores and distributes its products through high end wholesale distribution channels.


We are currently looking for a Store Manager Riverside Store located in Hackensack, NJ.  

The Position Mission

  • Design, lead and drive store strategy to achieve the best sales performance, by understanding client desires and creating a hand-crafted 360°experience for the client
  • Actively engage in wider community and seek inspiration from other industries to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment
  • Role model best in class sales and self leadership by playing an active role within the team, and also take action to solve problems with positive outcomes 
  • Coach the growth and development of the team in providing excellent and specialized customer service to develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of Ferragamo standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc)
  • Conduct regular reviews with the team including department managers to increase team performance and further develop their skills
  • Build and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, forward thinking mindset
  • Keep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goals

The Ideal Candidate

  • A leader, a nurturer, a natural connector with a passion for helping others develop and express their true potential
  • Undertake work with a high degree of integrity, leading by example in every situation.
  • Take action and ownership, ensuring a magical client experience for our clients and handling your team and clients with personal care and empathy

The Expectation

  • Take ownership of your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for results
  • Lead and coach the team to transform each client experience into magical moments by creating a hand-crafted experience
  • Play an active role in supporting your team on the sales floor, to drive individual and team objectives
  • Create a long-term, authentic bond with your team by fostering growth, listening with respect and inclusion

The Qualifications

  • Being passionate about the client experience with in-depth knowledge of the desires, needs and expectations of luxury clients
  • Communicating and storytelling with conviction, you master the ability to listen and ask the right questions
  • Acting and thinking first of the employee and client relationship
  • Empowering team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spirit
  • Excellent English language skills; knowledge of second language preferred.
  • Previous retail sales experience preferred, luxury retail experience a plus.
  • Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.  Ability to effectively communicate with customers, peers and management.  Ability to communicate on the telephone with proper etiquette.
  • Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.  Ability to work as part of a team and take initiative independent of direct supervision.

The Essentials

Physical requirements: This position involves constant moving, talking, hearing, reaching, grabbing, standing for extended period of time;   may occasionally involve stooping, sitting, kneeling, crouching and climbing step stools.   Involves lifting of at least 20 lbs.  

Regular and reliable attendance, normally on a 5-day-a-week, full time schedule (37.5 hours); Required to work a variety of hours, which may include mornings, evenings and weekends, based on store needs.

Vaccination Requirement                                                                                                                                                       

This position will require the successful candidate to show proof of vaccination against COVID-19.  As an equal opportunity employer, the Company will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.                                                                     

 Equal Employment Opportunity Statement
Ferragamo USA Inc. and its subsidiaries is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.
Disability Accommodation
 Ferragamo is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.



Hackensack, NJ
07601 USA



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