Rapidly Growing Lighting Manufacturer in Saint Charles, IL is currently seeking a Receptionist / Customer Care Assistant to join our team! You will be responsible for helping customers by answering all incoming phone calls, greeting visitors, and helping the Customer Care Team with Data Entry and Reports.
Responsibilities:
- Answer all incoming phone calls
- Greet all visitors
- Assist the Customer Care Team with quote entry and order entry
- Run weekly reports for Customer Care Representatives and Sales Team
- Develop and maintain a knowledge base of the evolving products and services we offer
- Other Duties as assigned
Qualifications:
- Previous experience in an office setting preferred
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- MS Outlook, Word, and Excel required
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