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Customer Service Representative - Remote

F.H. Furr Plumbing, Heating, Air Conditioning, and Electrical Inc.
Manassas, VA
  • Posted: 6 days ago
  • Full-Time
Job Description
Salary: Hourly

F.H. Furr is starting a virtual five-week long, fully-paid Call Center class starting in January 3rd, 2023. We are looking for energetic, caring, and engaged team players to join our team!



Who Are We?

  • F. H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best"
  • 41-year old business with over 500 employees  
  • Service Northern Virginia, Southern Maryland, and DC out of our Manassas, VA main office



 Who/What Are We Looking For?

  • Minimum of 1-year experience in customer service
  • Call center experience highly preferred
  • High volume inbound/outbound call experience is preferred
  • Professionally handle high volume inbound/outbound customer inquiries
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs



 Core Competencies:

  • Strong verbal and written communication skills
  • Comfortable in navigating through multiple software systems and windows simultaneously
  • Ability to show empathy when responding to customers’ needs
  • Must be flexible with the ability to adapt to changes quickly
  • Multitasking and time management skills



Shift:

  • Full-time



Training: 

  • F.H. Furr is holding a virtual five-week long, fully-paid, training class in January 3rd, 2023.



Compensation: 

  • Hourly plus uncapped commissions paid out weekly and monthly



Equipment Needed:

  • Company provided Windows-based PC or Laptop
  • Hard-wired, high-speed internet
  • Dual Monitors
  • USB Headset provided 



Benefits Offered:

  • Company-paid Medical, Dental, and Vision Insurance
  • 401(K) with a generous company match
  • Company-paid disability and company-paid life insurance
  • Paid Vacations, Holidays, and Sick days

F.H. Furr Plumbing, Heating, Air Conditioning, and Electrical Inc.

Address

Manassas, VA
20109 USA

Industry

Business

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