Are you looking for an agency that is customer service oriented and well known in the community? Look no further, F I Patnode Insurance Agency Inc is looking for a great Customer Service Representative to be the face and voice of our agency. As a Customer Service Representative you will have a passion for our clients as well as our great insurance products. Customer Service Representatives will also need to be driven and committed with the ability to cross and up-sell. If you are a high-energy, customer-focused person with a strong desire to succeed in a growing fast-paced environment, you might be the perfect candidate for our team!
- Bonus Opportunities
- Property and Casualty License Reimbursement
- Paid Time Off (PTO) / Sick / Vacation
- Health Insurance
- Holidays off
- Weekends off
- Growth opportunities / career development
- IRA contribution matching
- Hands on training
- Cross and up- sell insurance products
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information
- Use retention strategies
- Follow up to all inquiries, cancellation requests, and sales requests within a specified time frame.
- Must obtain or currently possess a Property and Casualty License
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- AMS 360 is a plus