Dental Receptionist - A4954

Busy dental practice in Burbank treating patients of all ages is looking for an experience dental receptionist to join their team.

Summary: Seeking a dental receptionist with experience working in a dental office verifying and processing insurance billing and to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements. To be successful in this position, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.

Responsibilities:

Greeting and welcoming patients to the practice.

Scheduling, rescheduling, or canceling appointments as needed.

Assisting patients to fill out information forms.

Preparing patients’ charts and daily schedules for the dental staff.

Updating patient records and documenting recent treatments and procedures.

Scheduling follow-up appointments and providing telephonic reminders.

Communicating with medical insurance providers to determine if patients are required to make co-payments.

Verifying methods of payment and collecting payments as needed.

Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Requirements:

Experience in dental, 3+ years’ experience at medical receptionist.

Experience verifying and processing medical insurance.

High school diploma or GED.

Certification in office administration, medical administration, or related fields is advantageous.

Proven experience working in a dental office.

Sound knowledge of dental terminology.

Proficient in dental practice management software (Dentrix).

Working knowledge of general administrative practices.

Good telephone etiquette.

Exceptional organizational skills.

Excellent customer service skills.

Team player. Great attitude. Positive.

Bilingual a plus but not necessary.

$24 to $30hr depending on experience

Monday - 10am to 7pm

Tuesday - 10am to 7pm

Wednesday – 7am to 4pm

Thursday – 9am to 6pm

Closed every other Friday – 8am to 5pm

Closed every other Saturday – 7am to 4pm