Skip to Main Content
← Back to Jobs

Customer Service Trainer

Express Employment Professionals Omaha ,NE
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Express Employment Professionals on 99th and Fort has partnered with a local Omaha company and is currently recruiting to fill a Customer Service Trainer position!

 

This client has been in the Omaha area for over 25 years and offers a family owned and operated, laid-back work environment and the Customer Service Representatives are the first step in helping their loyal customers! The Customer Service team is vital to the success, and employees that work here say they enjoy the laid-back environment, the family feel, and the stability of the company.

 

Job highlights:

  • Excellent customer impact and work environment!
  • Downtime between training classes which are every 2 weeks!
  • Team atmosphere in a medium sized company with room to grow!
  • Ability to tweak the training programs and make them your own!
  • Family owned and operated company with over 25 years in the Omaha community!

Responsibilities:

  • Educate the support, sales, and customer service teams by conducting seminars and interactive bi-weekly training courses (class size of 10-20 people)
  • Facilitate on-the-job coaching, develop educational material, and organize training sessions for new hires.
  • Assisting new and current employees with developing their skills so that they can successfully address client needs.
  • Maintain updated records of training materials and curricula.
  • Assist with identifying individual and team skills gaps, and brainstorm with other trainers and management on solutions.

What we look for:

  • Experience as a Customer Service Trainer or similar roll
  • Previous experience in leadership or teaching preferred
  • Strong communication skills with the ability to resolve challenges professionally and clearly
  • Patience and the ability to lead a class
  • Must be computer savvy and able to learn, and then teach, the various proprietary software programs this company uses

 

 

Apply online or at our office:

Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support. We would love to serve as your contact for this position as well as many others in our area. Take the first step toward your success and apply with Express today!

 

We are located at:

5310 N 99th Street

Omaha, NE 68134

402-933-9911

Company Description
Express Employment Professionals is locally owned and operated, we help companies by simplifying the search for quality talent... And we support the community by placing good people with good jobs.

Express Employment Professionals began franchising in 1983 and is the largest privately held staffing firm in North America, with more than 600 franchise locations in 5 different countries.

To learn more about our staffing options and other human resource solutions for your business, or if you are a job seeker interested in finding employment thru Express, please contact our office at 402-933-9911.

Express Employment Professionals

Why Work Here?

We're On A Mission To Put A Million People To Work!

Express Employment Professionals is locally owned and operated, we help companies by simplifying the search for quality talent... And we support the community by placing good people with good jobs. Express Employment Professionals began franchising in 1983 and is the largest privately held staffing firm in North America, with more than 600 franchise locations in 5 different countries. To learn more about our staffing options and other human resource solutions for your business, or if you are a job seeker interested in finding employment thru Express, please contact our office at 402-933-9911.