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Customer Service Specialist

Express Employment Professionals New Bedford, MA
  • Expired: 16 days ago. Applications are no longer accepted.

Our client in New Bedford is looking for a Customer Service Specialist. The Customer Service Specialist must be able to work independently and with other specialists to perform all duties relative to customer service, sales and product warranties.
This position will report directly to the Customer Service & Warranty Supervisor.
Pay Rate: $16- $18 per hour depending upon experience

Duties and Responsibilities:
• Sales order entry
• Answer a multi-line phone system and handling issues related to customer service, sales & warranty
• Verify product warranty inquiries and issue return merchandise authorizations (RMAs)
• File maintenance, sales and warranty reporting
• Interact with the Production and Shipping departments to ensure on time delivery of orders
• Provide internal corporate support to territory sales agent and regional managers
• Ensure high levels of customer satisfaction
• Additional responsibilities as requested by the Customer Service & Warranty Supervisor

Skills Required:
• Proficient in MS Office which includes Word, Excel and Outlook
• Call Center experience
• Experience with office machinery (fax, copier, scanner, adding machine)
• Attention to detail

Pay Rate: $16 - $18 per hour depending upon experience

Call TODAY at (774) 501-1692 or visit us at our office

Our Location -
705 Myles Standish Blvd
Taunton, MA 02780
(774) 501-1692

www.expresspros.com/tauntonfallriverma/

Express Employment Professionals

Address

New Bedford, MA
USA

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