Express Employment Professionals is a professional staffing company dedicated to helping local businesses find local people. We are currently seeking Customer Service Representatives to join our client's growing team located in Mountain Top, PA. You will be responsible for helping customers by providing product and service information and resolving technical issues.
* Weekly pay and immediate benefits
* We are hiring due to growth!
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills