Express Employment Professionals is supporting a locally owned company in there search for a Client Support Analyst to join there team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Monday through Friday 8am to 5pm
- Direct Deposit
- Weekly Pay
Express Employment Professionals
Why Work Here?For nearly 30 years, the vision of Express Employment Professionals has been to help people find jobs and help businesses find the people and human resource services they need. We accomplish this vision through a network of more than 800 franchise locations in the United States, Canada, and South Africa. Each Express Employment Professionals office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your employment needs, yet small enough to care.
Great culture, COVID precautions in place, stable company!