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Client Account Specialist

Express Employment Professionals Fort Myers, FL
  • Expired: over a month ago. Applications are no longer accepted.

Client Advocate
Located in Fort Myers, FL

Job Summary:

We are looking for a dedicated Client Advocate to represent all of our client accounts. The Client Advocate is the face of the company and is responsible for reaching out to clients and ensure quality control for all accounts and teams.

Duties include:

• Take ownership of client requests and respond accurately within specified time frames.
• Educate clients on the company’s processes and systems.
• Identify service opportunities and provide solutions.
• Escalate client impacting issues to the appropriate department following proper escalation procedures.
• Demonstrate knowledge in best business practices and all regulations that may affect clients.

Candidates must possess troubleshooting and problem-solving ability along with professional etiquette, critical thinking and excellent communication skills.
Must have extensive experience in a client or customer service supervisory role.

Position Type: Evaluation Hire
Pay: $17.00+
Schedule: M – F 8:00AM – 5:00 PM or 9:00 AM – 6:00 PM. May require overtime occasionally.

Express Employment Professionals

Why Work Here?

Great Benefits!

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Locally owned and operated, Express Employment Professionals in Fort Myers, FL is a full-service staffing firm. Now going into our 20th year in business we continually exceed expectations by providing quality staffing solutions to companies in our community while also helping job seekers find employment. Our team, with over 75 years combined experience, is committed to recruiting, screening and placing only the most qualified candidates in the area. In 2018 alone we have place over 250 associates in full-time positions. Our office location, experience, combined with our local recruiting efforts provides us with a tremendous competitive advantage! Our Mission: To professionally market and provide quality human resource solutions which profits our associates, customers, and communities in which we conduct business. Our Vision: To help as many people as possible find good jobs by helping as many clients as possible find good people.


Fort Myers, FL