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Bilingual Medical Referral Clerk
Express Employment Professionals Arlington, TX

Bilingual Medical Referral Clerk

Express Employment Professionals
Arlington, TX
Expired: over a month ago Applications are no longer accepted.
  • $18 to $19 Hourly
  • Medical , Dental
  • Full-Time
Job Description
Company Info
Job Description

Referral Clerk performs specialist referral, precertification and other authorizations required by insurance providers. This position requires routine contact with parents, office staff, providers, and multiple outside agencies to effect timely specialist referrals and follow-up.

1. Evaluate patient needs and determine appropriate referral options within the healthcare system

2. Facilitate communication between patients, healthcare providers, and insurance companies to ensure timely and appropriate care

3. Manage patient medical records and ensure confidentiality of sensitive information

4. Coordinate patient appointments, tests, and procedures to ensure seamless care transitions

5. Collaborate with other healthcare professionals, such as doctors, nurses, and social workers, to ensure effective referral management

6. Conduct follow up with patients to ensure successful referral completion and patient satisfaction

7. Monitor and report on referral metrics, such as referral volume and wait times, to identify areas for improvement

8. Participate in quality improvement and compliance activities to ensure adherence to regulatory and organizational standards.

Skills and qualifications required for a medical referral job may include:

1. Strong interpersonal and communication skills, as well as the ability to collaborate effectively with a multidisciplinary healthcare team

2. Knowledge of medical terminology and healthcare systems, including insurance and referral processes

3. Attention to detail and strong organizational skills to manage multiple patient cases and medical records simultaneously

4. Ability to remain calm under pressure and quickly resolve issues related to patient referrals

5. Proficiency in electronic medical records (EMR) and other healthcare technology platforms.


Company Description
Specialized Recruiting Division of Express Employment Professionals

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