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Customer Service Specialist

Express Employment Professionals - Tigard, OR
Tigard, OR
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for a Customer Support Specialist for our team. To excel in this role, you should be excellent in verbal and written communication. You are expected to have a thorough knowledge of the products and services offered by the company. 

You will be in direct contact with the customers. You also will be accountable to troubleshoot any problems and issues occurring to the customers regarding the products in a timely fashion.

If you consider yourself suitable for this role, please do apply.

Responsibilities

  • Maintain a good relationship between customers and the company.

  • Provide detailed information about the products and services offered to the customers.

  • Communicate effectively with the customer support team.

  • Open and maintain customer accounts with all the desired account information.

  • Listen to customer complaints and provide adequate solutions for their problem via phone or email.

  • Propose potential products or services to top management to gather customer information and analyze customer needs.

  • Achieve sales targets productively.

  • Train the junior staff on improving customer satisfaction.

  • Handle and manage surveys in regard to resolving customer service problems.

  • Keep a record of customers and follow up with them on a timely basis for a better customer experience.

Benefits You can enroll for with our team:

  • Medical, optical, dental, life insurance and 401k

Apply online or at our office:

  • 10115 SW Nimbus Ave. #500, Tigard, OR 97223
  • 503-624-2001 -  www.Expresspros.com/TigardOR

Need more information?

Contact our Staffing Consultants at 503-624-2001, or by email Jobs.TigardOR@expresspros.com with your questions and the best contact info to reach you at.

 

 

Company Description
Express in Tigard, OR is an award-winning, locally owned and operated franchise that prides our self on being "large enough to meet your needs, and small enough to care" and we have been helping people in our community find jobs and employees since 1987. Our team of staffing consultants and account managers can assist with any staffing or HR needs.

Our Vision:
To help as many people as possible find good jobs by helping as many clients as possible find good people.

Express Employment Professionals - Tigard, OR

Address

Tigard, OR
USA

Industry

Business

View all jobs at Express Employment Professionals - Tigard, OR