We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Benefits You can enroll for with our team:
- Medical, optical, dental, life insurance and 401k
Apply online or at our office:
- 10115 SW Nimbus Ave. #500, Tigard, OR 97223
- 503-624-2001 - www.Expresspros.com/TigardOR
Need more information?
Contact our Staffing Consultants at 503-624-2001, or by email Jobs.TigardOR@expresspros.com with your questions and the best contact info to reach you at.