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Customer Support Specialist

Express Employment Professionals - Lakeville, MN Burnsville, MN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Support Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

  • Micro-Market (Fresh salads, wraps, snacks, refreshments, energy drinks, caffeinated chocolate... etc.)
  • Pay based on experience


Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Express Employment Professionals puts people to work in all types of jobs. When you work with Express, you build a relationship with a team of employment professionals in your community who have, in turn, built personal relationships with the businesses that are hiring. Whether you're building a new career or looking for a short-term job to supplement your income, we offer the flexibility to work the way you want, and you'll never pay a fee to Express for our services and support.

Take the first step toward your success. Connect now with an Express office in your area.

Benefits of Working as an Express Associate
If you’re looking for work, your local Express office is ready to help. Each Express office is locally-owned and operated with a team of employment experts connected to jobs available in your community.

And while working for Express, as a temporary or contract associate, you’ll have access to a variety of benefits to make life easier.

Working for Express:
While we know the reason you turned to Express is to get your next job, there are a variety of other benefits to enjoy while working for Express.

Weekly Pay – Express associates are paid each Friday. For instructions on submitting time and selecting your pay option, contact your Employment Specialist.
Pay Options – Express offers a variety of ways to get paid:
Direct deposit
Pay cards are available through Money Network, Royal Bank of Canada, or Wisely by ADP. Ask your office which vendor they work with.
A printed check
Referral Bonuses – Nearly 30% of the people Express puts to work were referred by Express associates. Your trust in us to help your friends and family find work is appreciated. Referral programs vary by office, so ask your Employment Specialist how you can help others find work and maybe earn some extra cash in the process.
ExpressLearn – Gain new skills through ExpressLearn, a mobile-friendly, online learning platform. This free opportunity allows you to expand your skills to advance your career. To find out if your office offers ExpressLearn, ask your Employment Specialist.
Holiday Pay – Express observes six paid holidays per year in the U.S. and Canada, with pay dependent on the hours you’ve worked with Express. Check with your Employment Specialist for details.
Just for You Benefits
Express associates are eligible to enroll in the Essential StaffCare program within 30 days of being hired or their first paycheck, during the annual enrollment period, or within 30 days of a qualifying life event.

Medical plan – Minimum Essential Coverage and Fixed Indemnity plans through Essential StaffCARE offers preventive health services, routine doctor visits and prescription coverage (where available by state).
Vision/Eyeware Plan – Offered through EyeMed Vision Care
Dental Plan – Offered through DenteMAX
Prescription Drug Reimbursement –
Employee Assistance Program – For personal and work-related issues, access confidential professional support for substance abuse, anxiety, grief, financial and legal issues, identity theft, and problems at home or work. Support is offered through MHN, a Health Net CompanyTM, ask your Employment Specialist about access and appointments.
Perks at Work – Save money with offers and discounts on everything from large or everyday purchases with popular merchants.
401(k) Retirement Savings Plan – A retirement savings plan is offered to U.S. Express associates.
Life Insurance
Short-Term Disability

* Express Associates may be required to work a specified number of hours and/or weeks before they become eligible for some benefits. Benefits may vary by Express location. Your Express representative will be able to provide more detail about specific benefits for which you qualify.

Express Employment Professionals - Lakeville, MN

Why Work Here?
Workforce - Workplace Experts! One Interview with Express = Endless Job Opportunities!

Express Employment Professionals puts people to work in all types of jobs. When you work with Express, you build a relationship with a team of employment professionals in your community who have, in turn, built personal relationships with the businesses that are hiring. Whether you're building a new career or looking for a short-term job to supplement your income, we offer the flexibility to work the way you want, and you'll never pay a fee to Express for our services and support. Take the first step toward your success. Connect now with an Express office in your area. Benefits of Working as an Express Associate If you’re looking for work, your local Express office is ready to help. Each Express office is locally-owned and operated with a team of employment experts connected to jobs available in your community. And while working for Express, as a temporary or contract associate, you’ll have access to a variety of benefits to make life easier. Working for Express: While we know the reason you turned to Express is to get your next job, there are a variety of other benefits to enjoy while working for Express. Weekly Pay – Express associates are paid each Friday. For instructions on submitting time and selecting your pay option, contact your Employment Specialist. Pay Options – Express offers a variety of ways to get paid: Direct deposit Pay cards are available through Money Network, Royal Bank of Canada, or Wisely by ADP. Ask your office which vendor they work with. A printed check Referral Bonuses – Nearly 30% of the people Express puts to work were referred by Express associates. Your trust in us to help your friends and family find work is appreciated. Referral programs vary by office, so ask your Employment Specialist how you can help others find work and maybe earn some extra cash in the process. ExpressLearn – Gain new skills through ExpressLearn, a mobile-friendly, online learning platform. This free opportunity allows you to expand your skills to advance your career. To find out if your office offers ExpressLearn, ask your Employment Specialist. Holiday Pay – Express observes six paid holidays per year in the U.S. and Canada, with pay dependent on the hours you’ve worked with Express. Check with your Employment Specialist for details. Just for You Benefits Express associates are eligible to enroll in the Essential StaffCare program within 30 days of being hired or their first paycheck, during the annual enrollment period, or within 30 days of a qualifying life event. Medical plan – Minimum Essential Coverage and Fixed Indemnity plans through Essential StaffCARE offers preventive health services, routine doctor visits and prescription coverage (where available by state). Vision/Eyeware Plan – Offered through EyeMed Vision Care Dental Plan – Offered through DenteMAX Prescription Drug Reimbursement – Employee Assistance Program – For personal and work-related issues, access confidential professional support for substance abuse, anxiety, grief, financial and legal issues, identity theft, and problems at home or work. Support is offered through MHN, a Health Net CompanyTM, ask your Employment Specialist about access and appointments. Perks at Work – Save money with offers and discounts on everything from large or everyday purchases with popular merchants. 401(k) Retirement Savings Plan – A retirement savings plan is offered to U.S. Express associates. Life Insurance Short-Term Disability * Express Associates may be required to work a specified number of hours and/or weeks before they become eligible for some benefits. Benefits may vary by Express location. Your Express representative will be able to provide more detail about specific benefits for which you qualify.

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Address

Burnsville, MN
USA

Industry

Business

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