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Call Center Representative

Express Employment Professionals - Eastern Jackson County, MO Grain Valley, MO
  • Expired: 13 days ago. Applications are no longer accepted.

The Insurance Intake Rep communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.

• Communicates with customers via inbound and outbound manual and/or automated calls • Assesses customer need for additional products/services

• Assesses customer compliance with physician orders

• Answers questions and provides customer education regarding products/services

• Documents calls in computerized record keeping system

• Enters customers orders in computerized system

• Verifies and updates demographic information such as address and telephone number in computerized records

• Responsible for meeting specific performance objectives related to number of calls handled, orders processed, time on call, time entering information in computerized system, etc.

EDUCATION and/or EXPERIENCE - • High school diploma or general education degree (GED); or one

Express Employment Professionals - Eastern Jackson County, MO

Why Work Here?

Great work environment with excellent benefits and possibilities of longevity

Address

1739 NW. Burdett Crossing, Blue Springs, Missouri 64015
Grain Valley, MO
USA

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