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Technical Specialist (Entry)

Experis South Charleston ,WV
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Experis is seeking candidates for a Customer Technical Specialist (Entry Level) position in Charleston, WV for a contract to hire position (6-12 months) with our government client. Requires flexibility to work 12-hour shift, day or night. Schedule shifts are 3 days per week 7am-7pm or 7pm-7am with rotating Wednesdays.
Responsibilities:

  • Perform monitoring and alerting activities to provide operational support of the computing environment consisting of Windows, Linux and mainframe systems; storage arrays; network components; and job scheduling software.
  • Provide operational support to system administration teams supporting the overall environment. Uses automated information systems to analyze routine situations.
  • Review incoming requests, both computer generated and verbal, sort, code and may prioritize for proper action.
  • Resolve problems or contacts more senior technical support as necessary.
  • Follow established procedures and policies. Interacts with other team members, such as system administrators and/or applications development teams to restore services.

Education/Experience:

  • Associates degree in computer related field preferred or equivalent training/experience.
  • 0-2 years experience required.
  • Must have excellent written and verbal communication, as well as positive attitude and willingness to learn.
  • Basic ability to work independently and manage one's time.
  • Basic knowledge of computer hardware and software.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

Experis is an Equal Opportunity Employer (EOE/AA)

Experis

Address

South Charleston, WV
USA