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IT Desktop Technician Tier II

Experis Kenedy, TX
  • Expired: 19 days ago. Applications are no longer accepted.

Description: Global Oil and Gas Company is looking for an IT Desktop Technician to join the team. Based in Kenedy, TX the IT Desktop Technician will provide deskside support services for all clients, assist with delivery of IT Projects and serve as the custodian for all IT related Incidents and Service requests at that location.

Responsibilities:

  • Provide Deskside support (Hardware/Software Support & Training) on Windows PCs, local and network printers and multi-function devices and other PC peripheral devices

  • Install, configure, test and maintain IT hardware as necessary to address Incidents and Service Requests made by the client group

  • Provide Workstation Support for Windows 10, iOS

  • Diagnose problems with software configurations and Network (LAN) connectivity issues

  • Provide support for remote users leveraging VPN when away from the office.

  • Assist as necessary with the on boarding of new employees

  • Work with other IT Support Teams to coordinate resolution of Service Requests

  • Provide A/V support, including Skype, TelePresence, ClickShare etc.

  • Configure & Deploy Mobile Devices including iOS and BYOD platforms

  • Work with Hardware/Software vendors to facilitate warranty work on company owned equipment

  • Work with local departments to secure power, communications and other services as relate to IT operations and be the point of contact for IT projects in EF

  • Manage Service-Now queue to achieve Service Level Agreements

  • Communicate with local business leaders to determine their IT needs and ensure they are being met

  • Travel to other locations (Gonzales and Pleasanton) to provide support for IT

  • Be on call for IT support related issues that affect Kenedy and other Eagle Ford locations

Qualifications:

  • 2+ years experience in deskside support or similar role

  • Proficiency in Microsoft Office application suite

  • Awareness of IT Service Delivery methodology

  • Strong written and verbal communication skills, client relationship skills, detail-oriented

  • Education: College degree preferred

ADDITIONAL INFORMATION:

  • Candidates must successfully pass pre-employment and random background checks and drug screens

  • For immediate consideration, qualified candidates can submit their resumes to: deniz.hernandez@experis.com

  • No sponsorship will be provided at this time

Experis

Why Work Here?

Take the next step in your career with this contract opportunity!

Experis IT, a Manpower Group company, is proud to offer this opportunity. Experis is an Equal Opportunity Employer (EOE/AA) Experis is the global leader in professional resourcing and project-based workforce solutions. We accelerate organizations' growth by intensely attracting, assessing, and placing specialized expertise in IT, Finance, Engineering, and Healthcare to precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations, and people we serve. Visit www.experis.com to learn more.

Address

Kenedy, TX
USA