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Call Center Service Rep # 15430-1

Saint Paul, MN
Expired: over a month ago Applications are no longer accepted.
  • $16 to $18 Hourly
  • Full-Time
Job Description

Customer Service Representative

Location: Arden Hills, MN (Hybrid schedule)
Long term contract: 12 months
Pay: $16-18/hr


Job Description:
Provide 24/7 communications facilitation between external customers and the sales force and provide first point of contact for external customers and the sales force to reach internal personnel.

Job Responsibilities:

  • Triage and respond to external customer and sales rep calls.
  • Handle 80-100 inbound calls per day as well as process voicemail and email requests from sales force.
  • Send messages from internal/external customers to sales force by pagers, cell phones, home phones, etc.
  • Escalate and close pages via backups, if required.
  • Make outbound calls afterhours to help maintain Patient Medical Record database.
  • Maintain a professional presence in all situations by asking for and providing information per procedures.
  • Perform other related duties as assigned, including special projects.
  • Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.

Job Requirements:

  • High School or equivalent
  • 2 years of related experience with certification in assigned area preferred.

Why you should choose Experis.

  • Medical, Dental, Vision, 401k
  • Weekly pay with direct deposit
  • Consultant Care support
  • Free Training to upgrade your skills
  • Dedicated Career Partner to help you achieve your career goals



Saint Paul, MN
55112 USA



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