Call Center Service Rep # 15430-1
- $16 to $18 Hourly
Customer Service Representative
Location: Arden Hills, MN (Hybrid schedule)
Long term contract: 12 months
Provide 24/7 communications facilitation between external customers and the sales force and provide first point of contact for external customers and the sales force to reach internal personnel.
- Triage and respond to external customer and sales rep calls.
- Handle 80-100 inbound calls per day as well as process voicemail and email requests from sales force.
- Send messages from internal/external customers to sales force by pagers, cell phones, home phones, etc.
- Escalate and close pages via backups, if required.
- Make outbound calls afterhours to help maintain Patient Medical Record database.
- Maintain a professional presence in all situations by asking for and providing information per procedures.
- Perform other related duties as assigned, including special projects.
- Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
- High School or equivalent
- 2 years of related experience with certification in assigned area preferred.
Why you should choose Experis.
- Medical, Dental, Vision, 401k
- Weekly pay with direct deposit
- Consultant Care support
- Free Training to upgrade your skills
- Dedicated Career Partner to help you achieve your career goals
ExperisSaint Paul, MN
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