Retail Sales Representative and Customer Service
We are searching for dynamic customer service representatives who are organized, have strong interpersonal skills, and are fast learners to create positive interactions with our clientele.
This role will be responsible for providing support for all internal and external customers by using excellent, overall product detail knowledge, as well as communicating effectively with other members of our customer service, and operations teams. It is essential that candidates for the position have positive attitudes towards all customers and thrive in team environments.
Responsibilities of the Retail Sales Representative and Customer Service Position
● Assist customers in all aspects of service fulfillment by demonstrating proficient use of basic customer service principles
● You will handle consumer inquiries and are responsible for customer accounts
● Attend product training classes and seminars
● You will ensure proper product presentation
● Inventory oversight
● Participate in sales driving events to maximize sales
● Interact with customers in a friendly and knowledgeable manner
● Regular, dependable attendance and punctuality is required
Requirements of the Retail Sales Representative and Customer Service Position
● High school diploma required.
● Experience in a customer service or client relations is a plus.
● Must be able to communicate with customers/employees to clarify issues and resolve conflicts.
● Able to work individually and as part of a team
● Fluent in written and verbal English
● Bilinguals welcome
● Applicants must have work authorization within the United States
The right candidate will be trained to obtain a more senior management role.
Send us your resume ASAP!