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Senior Business Analyst

Exlservice Technology Solutions Jacksonville, FL
  • Expired: September 18, 2019. Applications are no longer accepted.

SCIO Health Analytics, an EXL Company is looking for a Senior Business Analyst, for our Jacksonville, FL location. 

This position develops and implements sales strategy and provides leadership and coordination of all company sales functions.

  • Lead the effort to develop and document business requirements, supplement specification and resolve requirement issues for large-scale, cross-divisional complex projects. 
  • Translate business requirements to functional/technical specifications (including business process analysis, Data Retention Requirements, Reporting Definition and Data Security Requirements) 
  • Prepare requirement delivery plan including assessment of resource requirements and estimates of effort 
  • Lead and document discovery sessions with business owners and subject matter experts 
  • Understand data flows (includes data mapping and conversion mapping) for complexity ranging from simple application data flow to highly integrated application flow) 
  • Perform Business Process Modeling (includes logical modeling, data retention and business process modeling) for complex projects 
    • Work closely with development teams to understand technical limitations and to formulate comparable solutions required for customers 
    • Manage change request process to support and ensure change control procedures for business requirements (estimates, requirements gathering, documentation and updates) 
    • Manage requirements traceability throughout project lifecycle 
    • Review and approve quality assurance plans, test cases and test results 
    • Coach and mentor less experienced Requirements and Business Analysts 
    • Other duties as assigned 
    • Conduct oneself with Professionalism, Integrity, Resourcefulness and Caring
  • Bachelor in computer related streams
  • Business Analysis and Project Management certifications preferable
  • Understanding Healthcare data and analytics preferable
  • Understanding Care Management preferable
  • 5 years of Requirements Analyst or demonstrated equivalent experience required 
  • 3 years of demonstrated team lead experience required 
  • Experience with continuous process improvement projects preferred 
  • Thorough working knowledge of various business process and system modeling tools including:  Data Flow Diagrams, Process Models, ER diagrams, Dimensional Data Models, Context Models, Event Modeling, State Modeling, Process Decomposition and Use Case Scenarios required 
  • Superior critical thinking skills to problem-solve and resolve complex issues required 
  • Superior written and verbal communication skills preferred 
  • Strong leadership and facilitation skills working on complex, large-scale and cross-divisional teams required 
  • Strong organization, workload prioritization and time management skills, with an attention to detail preferred 
  • Broad knowledge of continuous process improvement and project management concepts coupled with detailed knowledge of change management preferred 
EEO Statement

Exlservice Technology Solutions


Jacksonville, FL