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Team Lead - Mailroom - 20483CK

Exela Technologies Salt Lake City, UT
  • Posted: 18 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Position: Team Lead - Mailroom

Position Type: Non - Exempt

Location: Salt Lake City, Utah 84104

Schedule: 1st shift, 8am - 5pm, M - F (40hrs)

Duration: Full Time - Permanent

Job Summary

The Team lead - Mailroom is responsible for supervising the Mailroom Team and the allocation of resources, equipment and facilities

Job Duties and Responsibilities

  • Supervise all site activities ensuring customer satisfaction in all areas of responsibility to include, Mail Services, Records, Shipping, Receiving
  • Supervise, coach and lead a team of 5-10+ employees, across three site locations, and foster a positive atmosphere of professionalism and support
  • Report to 3 site locations within Salt Lake City and Draper with ability to provide coverage support as needed
  • Ensure complete customer satisfaction via well trained staff, use of proper work instructions, adherence to scope of services, cross-training
  • Lift large bundles of mail, overnight packages and shipments of paper
  • Operating mailing, copy or fax equipment


  • Previous leadership or management experience a plus
  • Prior experience in Mail Services a plus
  • Minimum of 5 years customer service and office administration experience required
  • Proven ability to resolve employee and customer concerns
  • Proven experience in high volume/fast paced environment
  • Strong organizational and administrative skills required with high proficiency in Outlook, MS Word/ Excel and PowerPoint


  • Must be comfortable sitting for 5-6 hours per day
  • Ability to stand for long periods of time, bend, walk, reach and lift up to a maximum of 55lbs. or the maximum allowed by current State law with or without accommodations
  • Must have excellent verbal and written communication skills; proven analytical skills
  • Solid, basic mathematical skills required
  • Ability to work overtime to provide coverage and satisfy Service Level Agreements
  • Willingness to submit to a pre-employment drug screen and criminal background check
  • High School diploma or equivalent required

Exela Technologies

About Exela Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela’s software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. Through cloud-enabled platforms, built on a configurable stack of automation modules, and over 22,000 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner. Why Exela? A global, public company (Nasdaq: XELA), the people behind Exela are as important as the company itself. Our team’s extensive experience across multiple industry verticals give us a better sense of our clients' needs. That begins with teams comprised of individuals from diverse backgrounds with different perspectives. Join our global team as we create advancements in business process automation solutions that impact our client’s mission-critical operations across the industries they serve. The diversity of our workforce and their inspiring ideas resonate throughout all that we do – don’t just read about digital transformation, be part of the revolution!


222 South Main Street, Floor 14, Salt Lake City, UT, 84101
Salt Lake City, UT
84101 USA


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