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Front Desk Receptionist - Law Firm 19763BA

Exela Technologies Providence, RI
  • Expired: over a month ago. Applications are no longer accepted.

EXELA TECHNOLOGIES IS SEEKING A FRONT DESK RECEPTIONIST WITHIN A LAW FIRM IN PROVIDENCE, RI

THIS IS A TEMP TO PERM POSITION CONVERTING TO PERMANENT AFTER 90 DAYS.

SCHEDULE MONDAY - FRIDAY 8AM - 5PM

Responsibilities include but are not limited to:

Providing reception services, coverage and being the liaison for the scheduling and maintenance of conference duties.

• Greet visitors, answer phones, and direct calls appropriately

• Be well spoken, clear and patient with all interactions

• Remain calm and professional in stressful situations

• Follow documented procedures and other duties as mutually agreed

• Enforce and handle security compliance standards regarding visitor’s badges

• Coordinate conference room reservations and room preparation

• Maintain conference room standards as designated

• Help resolve employee and customer concerns/issues

• Lift large bundles of mail and make mail deliveries

• Handle time-sensitive and confidential material

• Perform duties and special requests as assigned by management and client

• Participate in cross-training and be flexible to perform varying roles whenever necessary

• Balance workload; provide guidance and direction to team

• Serve as focal point for communication with customer and company personnel

• Ensure operating and quality standards are met based on service objectives

• Maintain accuracy of required reports, logs and measurements

• Ensure the highest levels of customer care

• Ensure adherence to business guidelines, safety & security procedures

• Support financial results by minimizing site waste and rework

• Dressing in professional attire • Perform other tasks as assigned

Required Qualifications:

• High School diploma or equivalent (GED) required

• Minimum of 1 year customer service related experience required

• Computer proficiency in email environments, MS Office, Outlook

• Strong organizational and administrative skills required

• Ability to communicate both verbally and written with customers and client personnel

• Experience coordinating and designating work to employees

• Ability to excel in a fast-paced, multi-tasking, team environment

• Ability to effectively work independently and in a team environment

• Ability to adhere and administer companies policies and procedures

Creative thinker • Outstanding work ethic

• Target-driven

• Enthusiastic and passionate

• Sitting for long periods of time

• Ability to meet attendance policy

Exela Technologies

About Exela Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela’s software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. Through cloud-enabled platforms, built on a configurable stack of automation modules, and over 22,000 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner. Why Exela? A global, public company (Nasdaq: XELA), the people behind Exela are as important as the company itself. Our team’s extensive experience across multiple industry verticals give us a better sense of our clients' needs. That begins with teams comprised of individuals from diverse backgrounds with different perspectives. Join our global team as we create advancements in business process automation solutions that impact our client’s mission-critical operations across the industries they serve. The diversity of our workforce and their inspiring ideas resonate throughout all that we do – don’t just read about digital transformation, be part of the revolution!

Address

Providence, RI
USA

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