Customer Service Associate - Floater-28001
- $18 to $19 Hourly
Responsibilities include, but are not limited to:
Essential Duties and Responsibilities:
· Provide exceptional customer service
· Sort and distribute mail
· Conference room and event setup
· Ensure that job tickets are properly filled out before beginning work.
· Perform work in copy, fax, mail, general requests and intake functions as needed and according to established procedures.
· Quality checking work to ensure accuracy
· Communicate with supervisor or client on job or deadline issues.
· Meet contracted deadlines for sending and delivering faxes.
· Troubleshoot basic equipment problems.
· Load copiers with various paper and toner.
· Travel up to 30%.
· Must be able to lift up to 50lbs. on a regular basis.
· H.S. diploma or equivalent
· Ability to read, write and speak English
· Required to work at computer for long periods
· Required to stand, walk, simple grasp, reach with hand and arms.
· Required to regularly sit, talk or hear
· Required to possess close vision and ability to focus
· Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
· Repetitive motion is required; may require twisting/bending/climbing
· May lift up to 25 lbs. frequently
· Previous experience with data entry desirable
· Repetitive motion is required: may require twisting/bending/climbing
Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries. For more details please visit http://www.exelatech.com/
Exela TechnologiesBoston, MA
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