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Executive Housekeeper

Excellence Services, LLC Atherton ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

$73,000 to $83,000 + Benefits. DOE.

Up to 20% performance based Bonus.

Executive Housekeeper
Full-Time M-F 8:30am-5:00pm

Live Out - Atherton, CA

Competitive Compensation

Benefits after successful completion of 90-day Introductory Period



Private Estate family is looking for an experienced, exceptional service-minded high energy Executive Housekeeper that is professional, proactive, hands-on and able to manage additional housekeepers. The ideal candidate will be a collaborator and can take direction and action from the Estate Manager and/or Principals with a “can do” attitude and consistently maintain the highest level of standards of service and overall efficiency of the residence. Must be able to follow and adhere to policies and procedures.



● Principal’s First

Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs

● Learn from mistakes

Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving.
● Conscientious
Finishes duties mindfully, effectively and promptly.
● Dedication

Shows a deep commitment to the role and people.
● Accountable

Takes ownership of tasks and time for Due diligence.

● Independent
Thinks and acts independently.
● Resilience

Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.



● Extensive experience in cleaning luxury homes

● Can show flexibility and go the extra mile when needed to get the job done

● Has deeper knowledge and experience in the care of fine finishing’s, special surfaces and how to work around high-end artwork and antiques

● Understands clearly which products work and ones that are not appropriate

● Can independently make recommendations based on research and due diligence for the best products and understands the application of those products, can train other staff

● Can communicate with vendors and oversee organizational and deep cleaning projects

● Must have experience with steaming, ironing and caring of luxury fine linens and delicate fabrics

● Able to respond to requests timely and follow through until completed

● Can graciously accept feedback and apply lessons learned

● Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl

● Ability to lift, push and pull required load (approximately 30 lbs)

● Able to stand for long periods of time

● Able to work in both large and confined spaces

● Able to track tasks using Google Sheets, Docs and Apps




● Coordination and oversight of housekeeping staff & schedules. Work closely with Estate Manager

● Update and manage any housekeeping related fixes/small repairs using Google Sheets

● Create daily, weekly, and monthly housekeeping checklists and confirm by personally inspecting each task is being completed and expectations are met

● Actively observe and reports timely anything requiring immediate attention

● Seek to find solutions on own first by taking inventory of current supplies that may work better

● Research and recommend the best options for cleaning and minor repairs and seeks approval before taking action

● Ensure all cleaning equipment & housekeeping tools are maintained and in good working order and are being properly cared for

● Update, track and schedule maintenance for any cleaning related services or equipment when needed

● Ensure all housekeeping products are consistently up to par; savvy and cost-conscious: ordering bulk when possible

● Inspection of all linens and towels regularly making notes and reporting when items need to be replaced or are damaged

● Ensure all housekeeping storage areas are clean and organized and shelves are clearly labeled

● Inspect cleanliness of residences from top to bottom, basement to the roof; inspecting all furniture, carpets, upholstery, floors, blinds, windows, curtains, etc. and report any damage or concerns/issues to the Estate Manager

● Check the consistency of all rooms and ensuring all items are in the appropriate places and standards are met

● Clean furniture and fixtures as directed while using only approved products

● Organize personal items and closets as directed

● Perform and manage laundry needs

● Sort and wash laundry using machines or by hand as required

● Iron, fold and distribute clean laundry

● Assist as needed with changing and making the bedding, adhere to time schedule

● Gather, empty and clean trash bins daily

● Dusting furniture, walls, machinery, and equipment

● Carry linens, towels, bathroom items and cleaning supplies from room to room in caddy. Keep caddy’s cleaned and restocked

● Maintain a professional appearance and uniform standards

● Ensure assigned areas are clean and sanitized

● Wash, dust, polish, vacuum, and sweep assigned areas

● Clean sinks, tubs, showers and toilets according to prescribed sanitary standards

● Polish fittings and fixtures, clean mirrors and windows ● Listen well, take notes and respond timely to requests



● Must be Fluent in English with exceptional communication skills, both written and verbal

● 7 – 10+ years of related professional experience working in a high-level private home in a similar role or capacity

● Excellent verbal references required from both current and previous employers

● Solid working knowledge of Mac/PC operating systems and smart home systems

● Valid Driver’s License; confident and responsible driver

● Must pass background check

● Must be legally able to work in the United States


Excellence Services, LLC

Why Work Here?

Up to 20% performance-based bonus.


Atherton, CA