Job Title: Medical Assistant
Location: Stamford, CT
Pay Rate: $17 /hr.
Start/End Time: 8:00 am – 4:30 pm or 8:30 – 5 pm
Long term temp; open ended.
The Lead Medical Assistant will assist in the delivery of care in the ambulatory setting under the direct supervision of a licensed physician.
- Provide patient care in the outpatient practice under the direction of the physicians and nurses.
- Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice.
- Ensure appropriate daily coverage for all providers in the practice and delegates tasks as needed.
- Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
- Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
- Verifies patient information by interviewing patient; reviewing and/or recording medical history; documents vital signs; confirming purpose of visit or treatment.
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
- Counsels patients by explaining physicians’ orders.
- Completes records by recording patient examination, treatment, and test results.
- Schedule hospital procedures, surgeries, and diagnostic tests. Pre-certification and obtain test results.
- Triage phone calls and messages for prescriptions, notes, forms, etc.
- Complete disability and insurance forms under physician advisement.
- Maintain and direct medical assistants for continuous clinical flow in all areas of the practice.
- Keeps medical supplies ready by inventorying stock; placing orders; verifying receipt.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs in collaboration with the Practice Manager.
- Monitor practice daily to assure all appropriate restocking has occurred and environment of clinical areas meet organizational standards.
- Optimize and maintain par levels for vaccination/immunization in collaboration with the Nurse.
- Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
- Maintains patient confidence and protects operations by keeping patient care information confidential.
- Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
- Accepts assignments to teach and orientate new hire clinical assistants for the organization.
- Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.
- Completes required continuous training and education, including department specific requirements.
- Manages PTO requests of the Clinical Staff in collaboration with the Practice Manager.
- Perform other duties as assigned.
- High School Diploma or equivalent.
- Diploma from an accredited Medical Assistant school/program.
- National Certification required.
- Two years job experience preferred.
- Demonstrate basic computer skills.
- Effective communication skills, both verbal and written English proficiency required
- Demonstrate willingness to work in a team environment.
- Demonstrate flexibility due to unexpected changes in workload.
- Demonstrate ability to work independently and as a team player.
- Strong organizational skills.
- Superior customer service skills.