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Customer Service Associate (PT / FT)

Excalibur Enterprise Spokane, WA
  • Posted: 6 days ago
  • $13 to $17 Hourly (plus commission)
  • Full-Time

Excalibur Enterprise offers customers a unique and personalized buying experience. We pride ourselves on tailoring great customer service to each individual shopper, being sure to meet their preferences and fit their budget.


Our office is expanding this October and we will be offering Entry Level Customer Service & Sales positions!

Key Position Duties:

Complete paid training on product & service information, both electronics and wireless service packaging

Follow current tech trends in order to offer recommendations to customers

Be knowledgeable about current promotions and upcoming launches

Assist customers with all inquiries and transactions to find the best products/services for their needs

Stay up to date on all products and services offered, as well as consumer electronic trends

Interact with a wide range of customers to ensure their needs are addressed

Address all customer complaints to ensure customer retention

Work as part of a retail team to drive sales, meeting office goals


Desired Skills:

1+ years in Customer Service, Sales or Leadership preferred

Great verbal and written communication skills

High school diploma or equivalent

Our Team Enjoys:

Flexible Scheduling, full time & part time available

Competitive hourly pay based on experience ($12-16 /Hr Plus Commission)

Management training opportunities to qualified associates

Career opportunities within our firm!

Travel opportunities via business trips and annual R&R

Ability to cross train in sales, branding and marketing

Great Company Culture! We value teamwork and both personal and professional development

Excalibur Enterprise

Our Company was created to acquire and retain customers in a personalized manner for all types of companies. Our Fortune 500 clients are constantly competing in a very competitive home entertainment industry. We strive to lead the nation in outsourced marketing and in-store marketing campaigns. Our clients have specific fields of expertise ranging from home entertainment, to the biggest names in consumer electronics and retail venues. We feel we can compliment their niche with a superior marketing and sales team to keep them busy doing what they do best. Our expanding marketing strategy and our one-on-one approach allows us to get personal with our clients’ customers.

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