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Senior Network and Communication Analyst

Exactech, Inc.
Gainesville, FL
  • Posted: December 02, 2022
  • Full-Time

Senior Network and Communication Analyst Department: Information Technology Employment Type: Full Time Location: Gainesville, FL Reporting To: Scott Richards Description The Sr Network & Communications Analyst's role is to ensure the stability and integrity of data, voice, video, collaboration, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs), wide area networks (WANs), wireless local area network (WLAN), and collaboration platforms across the organization. Responsibilities include installing, configuring, maintaining, supporting, and optimizing all communications services.

This person will analyze and resolve communications circuit issues in a timely and accurate fashion, and support user needs where required. The Sr Network & Communications Analyst will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, circuits, and communication links. The Sr Network & Communications Analyst, in collaboration with other team members, will deploy, support, and provide end-user training for network and voice related solutions.

This individual will work with IT Leadership to define and implement the company's security strategy and associated policies. The Network & Communications Analyst will collaborate on the integration of Exactech company acquisitions ensuring a global infrastructure and achievement of company SLAs. Key Responsibilities Strategy & Planning * Collaborate with Director, Global IT Operation & Services and Business Stakeholders to define and assess near and long-term Voice, WAN and LAN network, capacity, and availability needs. * Create and maintain documentation as it relates to network configuration, mapping, processes, protocols, standards, and service records. * Develop, implement, and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. * Implement the company's security strategy and associated policies and procedures. Acquisition & Deployment * Configure and deploy company LANs, WANs, and wireless networks including routers, switches, controllers, firewalls, and other related hardware and services. * Oversee new and existing equipment, hardware, and software upgrades. * Interact with vendors, outsourcers, and contractors to secure network products and services. Operational Management * Monitor network performance and troubleshoot problem areas as needed. * Deploy and maintain network and communications related security measures, including firewall policies, VPN, proxies, encryption, access controls, and other relevant services. * Configure network to ensure efficient and reliable operation for fulfilling business objectives and processes. * Actively monitoring quality of service and traffic prioritization for any real-time media applications and platforms to ensure optimal performance. * Ensure the proper and secure network connectivity and access of all servers, workstations, telephony equipment, and other network appliances. * Provide network asset management, including maintenance of network component inventory and related documentation and technical specifications information. * Provide network performance statistics and reports to ensure compliance with established SLAs. * Participate in periodic security audits, including simulated sniffing, eavesdropping, penetration testing, and device settings. * Conduct research on network products, services, protocols, and standards to remain abreast of developments in the industry * Collaborate with 3rd party providers to comply with company operations needs and resolve outages in compliance with established SLAs. * Conduct wireless site surveys to determine optimal locations for wireless access points to provide proper coverage and minimize interference. * Manage and/or provide guidance to junior members of the team. * Assist and support other employees, teams, and sales personnel as necessary. Skills, Knowledge and Experience Education: * Bachelor's Degree from an accredited institution or equivalent work experience is required. Experience: * 6 to 8 years' experience in Information Technology with a strong focus on network and communications infrastructure is required. * 4 years of advanced or senior network analysis required. * Certifications in network engineering and other relevant platform specific certifications desired. Functional/Technical Knowledge, Skills and Abilities Required: Proven experience and success with all aspects of LAN, WAN, WLAN, and WWAN design, implementation, and support. * Proven experience with various WAN topologies including client and clientless VPN, site to site VPN, and SDWAN * Excellent knowledge of Cisco Unified Communications platforms both on premise and cloud based. * Proven experience with network capacity planning, network security principles, and general network management best practices. * Strong, hands-on technical knowledge of network infrastructure, operating systems, scripting tools, and platforms, including Silver Peak, Cisco IOS, Cisco ISE, Cisco Meraki, Microsoft Server OS, and Linux OS. * Solid experience with cloud networking methods and topologies for connectivity into MS Azure and AWS. * Experience with conducting site diagnostics and site surveys for site design that leads to efficient and effective WLAN performance and capacity planning. * Strong understanding of network vulnerabilities, security threats, and weaknesses, as well as mitigation strategies. * Excellent knowledge of monitoring and configuration management platforms including SolarWinds * Experience with implementation and connectivity performance tuning for collaboration platforms (MS Teams preferred). * Excellent hardware troubleshooting experience. * Strong interpersonal, written, and oral communication skills. * Highly self-motivated and directed, with keen attention to detail. * Proven analytical and problem-solving abilities. * Able to effectively prioritize tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment.

Exactech, Inc.


Gainesville, FL
32601 USA



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