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Sales and Service Manage

Evolve HR Oaks, PA
  • Expired: over a month ago. Applications are no longer accepted.

Seeking a Sales and Service Manager to manage the front desk of a youth sports facility.

Position Responsibilities:

  • Promoting and overseeing the quality and success of the sales, marketing, and customer service operation of the facility
  • Create new and exciting sales for memberships
  • Market, manage, and schedule events and ensure standard operating procedures are being maintained
  • Organize and assist with the daily operations of the front desk (member ship sales, marketing, customer service, retail and vending, party rentals, and workplace employee activities)
  • Utilize effective sales & customer service techniques while processing new member enrollment
  • Provide leadership, order, training and constructive feedback to all front desk and sales staff
  • Act as a positive image for the company in being the first point of contact for potential and current members
  • Gain a high level of knowledge and experience in the CRM and Booking software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions
  • Provide weekly audits to management covering all key performance indicators (Customer issues, discrepancy in numbers, registration/withdrawal log, leads, missing leads, contacted leads, and enrolled leads.)

Position Credentials:

  • High School Diploma, 2+ years of University or Bachelor's Degree preferred
  • 2+ years experience of strong management, marketing, and/ or sales background
  • Experience in membership sales and retention preferred
  • Proven skills in customer service and relationship building
  • Strong organization and computer skills, and the ability to effectively multi-task and manage multiple situations at once
  • Able to sustain a high level of energy and enthusiasm
  • History of improved performance and responsibility in previous positions

Pay Range: 32-40k

Evolve HR

Address

Oaks, PA
19456 USA