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Onboarding Specialist

Evolve Family Law
Saskatoon, SK
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking an Onboarding Specialist to join our team!

As a On-boarding Specialist, you will be the concierge to prospective and existing clients, guiding their journey and managing their experience starting from initial contact, through the process of engagement and nurturing the client relationship up until it's conclusion.

For this position you should be a skilled multi-tasker and task-switcher.

Responsibilities:

  • Management and prospect/client pipeline via our CRM (Clio)
  • Welcome "walk-in" guests
  • Coordinate prospects, clients and staff to provide a frictionless on-boarding
  • Communicate as needed with prospects, clients and staff (mostly telephone/email)

Qualifications:

  • Previous experience in customer service or other related fields
  • Strong organization and critical thinking skills
  • Strong communication skills
  • Ability to work well in teams

This role demands a high degree of computer literacy, and software proficiency (we use Outlook, Clio, Teams and a whole lot more - if unfamiliar you will be trained but a willingness to learn the programs is necessity)

If the list below describes you, Evolve Family Law is an ideal place for you. Our firm is paperless, and remote equipped, however, this position will require a significant "in-office" presence at our downtown Saskatoon office (we have plenty of parking and are covid conscious).

  • Empathetic
  • Tech savvy
  • Expert Communicator - written and spoken
  • Natural problem-solver
  • Patient
  • Know how to channel a positive attitude
  • A quality listener
  • Have a willingness to go the extra mile
  • Take personal responsibility
  • Confident
  • Attentive
  • Enjoy learning
  • Rep professionalism
  • Respond quickly
  • Manage time like pro

Evolve Family Law

Why Work Here?
Evolve Family Law, is a systems and technology forward law firm and we strive to provide the best experience for our clients and staff.

Address

505 23rd St E

Saskatoon, SK
CAN

Industry

Business

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