50+ IMMEDIATE OPENINGS FOR
CUSTOMER CARE REPRESENTATIVES!!
EVOLUTIONHR IS EXCITED TO PARTNER WITH THE ORVIS COMPANY!!
IF YOU CAN WORK BETWEEN THE HOURS OF 3PM TO 12 MIDNIGHT PLEASE APPLY NOW!
Choose Part-time or Full-time (Minimum of 20 hours per week) also 1 weekend day required.
Also offering day shift starting at 10am (min. 20 hours a week)
Offering $13.00 an hour with $1 shift differential after 6pm plus sales bonus!!!
The Customer Care Representative delivers personal and friendly service on incoming calls from new and existing customers. Be passionate about the Orvis brand, while engaging with guest and building sales by styling each customer based on their unique needs. Customer Care Representatives also assists with account inquiries, initiate credits, submit replacement requests, and use creative thinking to promote first call resolution.
Skill Set Desired:
- Excellent interpersonal, verbal & written communication skills, using proper grammar & accurate spelling.
- Ability to maintain a professional attitude in challenging situations.
- Ability to adapt to the changing needs of customers.
- Results driven and responds positively to feedback.
- Basic math skills, including calculation of percentages and average.
- Reputable ability to work independently and make decision using creative problem solving and follow-through skills for ultimate resolution.
- Demonstrated ability to provide excellent Customer Service and working knowledge of Orvis products, processes and procedures.
- Knowledge of Microsoft Word, Windows and other basic computer programs
Must have verifiable, steady work history, pass drug screen, background, and come with a great attitude!