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It Support Specialist at Evident Business Solutions

Evident Business Solutions
Modesto, CA
  • Posted: over a month ago
  • $25 to $30 Hourly
  • Other
Job Description

IT Support Specialist

Evident Business Solutions in Modesto, CA is looking for IT support specialists to join our team. We are located at 1012 11th St. and support customers locally throughout Northern California. Our ideal candidate is a self-starter, ambitious, and engaged.


Responsibilities

  • You will be managing, monitoring, and troubleshooting our client's computers, network, servers, systems, and entire IT infrastructure.
  • You will be supporting the end-user with everything. This could mean password resets one day and hardware upgrades the next.
  • You will be creating, managing, and implementing small projects.
  • Between deployments and migrations, you'll be involved in the customer’s entire IT infrastructure.
  • You’ll be working to support our customers remotely (from our Modesto office) and on-site. This is an on-call position. You will need to live within reasonable commuting distance of our office. Onsite support is critical to the work we do so if you don’t like visiting with or speaking to customers – please apply for something else.
  • You’ll be documenting processes, systems, infrastructure configuration, and network mapping.
  • You’ll be testing complex technical solutions before rolling them out to our clients. If testing is your least favorite part of the troubleshooting process, please don’t apply here.


Qualifications

  • 1+ years of computer and network troubleshooting and management.
  • Experience researching and solving complex technical issues.
  • Installation, configuration, and administration of servers, computers, and network peripherals.
  • Experience using a variety of software platforms.
  • Providing infrastructure services, including storage networking, operating system, network security, directory services, server virtualization using system backup and restore, system network monitoring application installation and configuration.
  • Working for a managed service provider supporting different technologies.
  • Working directly with the end-user at all levels of the organization. (Yes, you’ll be talking directly with our clients, so if you’re afraid to talk to a real-life human being, this isn’t the job for you.)
  • Ensuring data accuracy, security, and regulatory compliance for our customers.
  • Reliable transportation to and from customer sites.


To Really Excel Here

  • You’ll need to have a nurturing personality and desire to truly help our customers. We put our customers first in everything that we do.
  • You must have reliable transportation for visiting clients on-site.
  • You are results-oriented, self-motivated, and energetic with a relentless customer service attitude and exceptional communication skills.
  • You want a long-term role with a growing merchant service provider in the Northern California area.
  • If you have the drive, willingness, and patience required to research, execute, and implement complex technical issues, you might be the candidate we are looking for.


We are looking forward to reading your application!

Available shifts and compensation: We have available shifts all days of the week. Compensation is $25.00 - $30.00/hour.

Learn more about us at www.evident.biz.


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Evident Business Solutions

Address

Modesto, CA
USA

Industry

Technology

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