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Remote Call Center/Customer Service Representative

Everstaff Remote, OR

  • Posted: over a month ago
  • $14 to $15 Hourly
  • Full-Time
Job Description

Fully Remote Customer Service opportunity!


EverStaff is looking for Call Center Representatives who are committed to providing exceptional customer service through knowledge, experience, and dedication.


What this opportunity offers:

  • PTO and Holiday premiums
  • Pay starting at $14.50-$15/hr plus monthly bonuses
  • Company-paid Life Insurance and 401k match
  • Growth/development potential!


Job Responsibilities:

  • Handle and respond to all inbound phone calls, emails, and social media inquiries
  • Ability to understand customer needs and advise consumers on proper product usage
  • Identify customers’ needs, confirm information, and utilize the client’s Knowledge base to provide a one-call resolution
  • Log customer and call information into the Customer Relations Management (CRM)
  • Recognize opportunities to upsell products and/or parts when applicable
  • Strive to achieve both personal and team monthly goals


Qualifications and Skills:

  • High School Diploma or equivalent is required
  • 1+ years of customer service or call center experience
  • Strong written and verbal communications skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • General computer knowledge and typing skills


Additional Requirements:

  • Must have a personal computer, second monitor, USB headset, hardwired internet
  • Available to complete 2 weeks of orientation from 8:00a-3:00p MST
  • Available to work at least 1 weekend day. 5 Day work week. You choose the days!
  • Must reside in one of these states: Florida, Iowa, Texas, Oklahoma, Arizona, Utah, Idaho, or Nevada


If you would like to join a rewarding and winning team, apply for immediate consideration.



“EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.”

“All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)”

Everstaff

Address

Remote, OR
USA

Industry

Business

View all jobs at Everstaff

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