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Software Applications Engineer II (REMOTE)

Everi
Las Vegas, NV
  • Posted: over a month ago
  • Full-Time
Job Description
Description
Everi is looking for an experienced Software Applications Engineer to join our team!

What Will You Be Doing?
  • Exercises discretion and independent judgment managing requests from internal and external clients; gathering technical details, document requirements, identifying gaps, and providing solutions via e-mail, remote computer access, and phone.
  • Exercises discretion and independent judgment in writing, designing, modifying, and implementing software.
  • Assists with deployment activities, including software version updates, bug fixes, patches, enhancements, installations, troubleshooting support, development and distribution of software guides, and remote management support.
  • Utilizes best practices to resolve customer issues or difficulties; ensures customers are supported and satisfied with service.
  • Customarily and regularly interacts with cross-functional teams resolving customer issues; delivering timely responses to customer inquiries.
  • Serves as a liaison between customers and internal teams; communicates software errors and recommends improvements for product development.
  • Performs hardware testing and software quality assurance/acceptance testing.
  • Responsible for analytical reporting of vendor performance.
  • Follows departmental procedures meeting customer and client needs in an innovative and resourceful manner.
  • Assists in engineering custom solutions for clients as needed.
  • Customarily and regularly provides technical assistance to internal teams.
  • Actively seeks to develop knowledge of products and respective applications.
  • Performs other related duties as assigned.

Skills, Knowledge, & Expertise Needed for the Job:
  • Bachelor’s Degree in Engineering, IT, Computer Science or a combination of education and equivalent work experience in a related field required.
  • 2-5 years of experience working with software and hardware in a complex business and systems environment.
  • Experience with product systems and equipment installation.
  • Demonstrated experience working with software development and deployment in a fast-paced systems environment.
  • Possess analytical and problem-solving skills; consistently delivers projects and solutions in a timely manner.
  • Systems administration and database experience preferred.
  • Proficiency in Microsoft Office applications, operating systems, and networks.
  • Proficient understanding of CS fundamentals and deployment of remote management tools and server administration.
  • Demonstrated ability to code in product-specific programming language.

Why Us?
  • Everi's benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
  • Discretionary Time Off (DTO) - No more "banking hours" to take a day off and the perfect way to prevent burnout and improve productivity.
  • Voted not only as a Top Workplace in 2021 for both Las Vegas and Austin but nationally recognized in 2022 as a Top Workplace in the entire USA - you'll see why!   

Everi Corporate HQ is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency. We are proud to be the gaming industry’s single-source provider of financial technology, loyalty solutions, games, and intelligence solutions. Let’s Go!

 Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.

** For All External Staffing Agencies **

Everi does not accept agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review without proper approval. Everi is not responsible for any fees related to unsolicited resumes. 

Everi

Address

Las Vegas, NV
USA

Industry

Technology

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