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Customer Service Associate- Product support

EverStaff Beachwood ,OH
  • Posted: 29 days ago
  • $12 to $14 Hourly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

 

We are looking for talented customer service representatives to become a part of a team for a reputable company in Beachwood, OH.

 

Job Responsibilities

  • Serve as a brand ambassador for the company and maintains a professional demeanor with all customers
  • Handle multiple inbound calls, emails and social media inquiry’s and respond professionally.
  • Understand customer needs and advise on various products.
  • Confirm customer information and provide one call solution.
  • Efficiently update customer information on the company CRM software.
  • Up-sell products/parts to customers when necessary.
  • Have positive mindset to achieve both personal and team-based goals.

Qualifications

  • High School Diploma or equivalent is required.
  • Minimum 1+ year of customer service experience is preferred.
  • Need Strong written, verbal communications and listening skills
  • Ability to prioritize, multitask and manage time effectively
  • General computer knowledge and typing skills

Apply now for immediate consideration!

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).

Company Description
EVERSTAFF specializes in the recruitment of a variety of professionals in various industries and is a resource for providing the most qualified and skilled individuals to organizations of all sizes. EVERSTAFF strives to optimize our efforts and resources to exceed our clients' and candidates' expectations.

EverStaff

EVERSTAFF specializes in the recruitment of a variety of professionals in various industries and is a resource for providing the most qualified and skilled individuals to organizations of all sizes. EVERSTAFF strives to optimize our efforts and resources to exceed our clients' and candidates' expectations.

Address

Beachwood, OH
USA

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