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Call Center Support

EverStaff Beachwood ,OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Job Responsibilities:

  • Handle and respond to all inbound phone calls, emails and social media inquiries
  • Ability to understand customer needs and advise consumers on proper product usage
  • Identify customers’ needs, confirm information, and utilize the client’s Knowledge base to provide a one-call resolution
  • Log customer and call information into the Customer Relations Management (CRM)
  • Recognize opportunities to up-sell products and/or parts when applicable
  • Strive to achieve both personal and team monthly goals
  • Serve as brand ambassadors who represent clients in a professional and positive manner

 

Qualifications and Skills:

  • High School Diploma or equivalent is required
  • 1+ year of customer service experience preferred
  • Strong written and verbal communications skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • General computer knowledge and typing skills

 

TEMP TO HIRE (Start as a temp for 30 days then hired within after)

Pay is $12/ HR. for the 1st 90 days and $13/ HR. after 90 days

(Training is on 1st shift and schedule after training could be 1st or 2nd shift)

 

“EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.”

“All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer(M/F/D/V/SO/GI)”

Company Description
EVERSTAFF specializes in the recruitment of a variety of professionals in various industries and is a resource for providing the most qualified and skilled individuals to organizations of all sizes. EVERSTAFF strives to optimize our efforts and resources to exceed our clients' and candidates' expectations.

EverStaff

EVERSTAFF specializes in the recruitment of a variety of professionals in various industries and is a resource for providing the most qualified and skilled individuals to organizations of all sizes. EVERSTAFF strives to optimize our efforts and resources to exceed our clients' and candidates' expectations.

Address

Beachwood, OH
USA