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Call Center Representative - 2nd Shift

EverStaff Parma, OH

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

EverStaff is seeking a Call Center Representatives for our client in the Parma area!

The primary responsibilities of this position are to support inbound customer calls and create the best experience possible while following the policies and procedures of the organization within a highly regulated environment.

Responsibilities:

  • Handle customer inquiries
  • Provide information about the products and services
  • Defuse customer escalations
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • High School Diploma
  • Previous customer service experience – call center experience preferred
  • Proven track record of professionalism and openness to coaching and feedback
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Additional Information:

  • Direct Hire opportunity!
  • Pay rate $17.25
  • Second Shift – 12:30-9 PM M-F
  • No weekends
  • Quarterly Bonuses
  • Full Benefits (medical, dental, vision), 401k, PTO

Qualified candidates, please submit your resume for immediate consideration.

“EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability, and Cancer insurance coverage.”

“All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)”

Company Description
EVERSTAFF specializes in the recruitment of a variety of professionals in various industries and is a resource for providing the most qualified and skilled individuals to organizations of all sizes. EVERSTAFF strives to optimize our efforts and resources to exceed our clients' and candidates' expectations.

EverStaff

Why Work Here?
Great Employees, Great Benefits, and a variety of opportunities for growth.

EVERSTAFF specializes in the recruitment of a variety of professionals in various industries and is a resource for providing the most qualified and skilled individuals to organizations of all sizes. EVERSTAFF strives to optimize our efforts and resources to exceed our clients' and candidates' expectations.

EverStaff's Logo

Address

Parma, OH
USA

Industry

Business

Website

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