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Call Center/ Collections Representative

EverStaff Brook Park, OH

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Everstaff is seeking Collections Reps/Recovery Specialists for our client in Brook Park.

Position Summary:

This position is responsible for the collection of 30 – 60 day accounts via an automated outbound dialer as well as answering inbound calls from customers. This is a fast-paced, goal-oriented collection call center position.

Essential Responsibilities:

  • Place outbound (automated and manual) collection calls to customers
  • Negotiate payments and (repayment arrangements) to assist customers in curing their delinquency
  • Handle inbound customer calls regarding past due balances and/or account inquiries
  • Initiate account corrections/updates/adjustments when necessary
  • Thoroughly document account notes
  • Validate customer demographics (phone, address, etc.) to ensure accuracy

Requirements:

  • Customer service/collections experience preferred
  • High School Diploma/Equivalent or higher degree required
  • Bilingual (Spanish/English) is a plus!
  • Strong verbal communication skills
  • Ability to demonstrate concern for customers and a willingness to find solutions
  • Listening and negotiation Skills
  • Maintains a commitment to achieving goals
  • Maintains positive attitude
  • Ability to multi-task and quickly move from one function to another

Additional Info:

  • Direct Hire opportunity!
  • Pay rate $16.50/hr plus commissions +($.075 shift differential)
  • Mid shift – 10:30am-7pm M-F
  • Closing shift – 12:30pm-9pm M-F
  • Overtime available
  • Full Benefits (medical, dental, vision), 401k, PTO

Qualified candidates, please submit resume for immediate consideration.

“EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.”

“All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)”

Company Description
EVERSTAFF specializes in the recruitment of a variety of professionals in various industries and is a resource for providing the most qualified and skilled individuals to organizations of all sizes. EVERSTAFF strives to optimize our efforts and resources to exceed our clients' and candidates' expectations.

EverStaff

Why Work Here?
Great Employees, Great Benefits, and a variety of opportunities for growth.

EVERSTAFF specializes in the recruitment of a variety of professionals in various industries and is a resource for providing the most qualified and skilled individuals to organizations of all sizes. EVERSTAFF strives to optimize our efforts and resources to exceed our clients' and candidates' expectations.

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Address

Brook Park, OH
44142 USA

Industry

Business

Website

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