Skip to Main Content

Customer Service Representative

Event Temps
Boston, MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We're seeking a customer-focused event and staffing coordinator at our Back Bay office. We're a small team with an office puppy. This is an in-office position and is not remote or hybrid. You must have at least two years of experience in a position with similar duties like data entry, catering operations, or temp agency staffing.

Responsibilities:

  • Processing staffing and event requests by email and phone.
  • Communicating with banquet and food service managers.
  • Coordinating event details with clients and staff.
  • Processing and scheduling banquet servers and bartenders for events.
  • Processing new hires and executing our HR standards
  • Preparing, sending and sorting service agreements and contracts
  • Create and maintain logs for tracking purposes

Qualifications:

  • Detail-oriented with outstanding customer service skills
  • Fast and accurate data entry
  • Experienced with email, internet, Word, Excel, etc...
  • Quick thinker with excellent problem-solving skills
  • Excellent typing skills & Strong organizational skills
  • Experience using Staffmate or other staffing software is a plus
  • Familiarity with onboarding new hires is a plus
Company Description
Event Temps is the largest catering & conference staffing agency in Boston. We are a hospitality industry leader celebrating over 25 years of service. Our business is very fast-paced, serving the staffing needs of caterers, universities, corporations, and event planners throughout Massachusetts and New Hampshire.

Event Temps

Event Temps is the largest catering & conference staffing agency in Boston. We are a hospitality industry leader celebrating over 25 years of service. Our business is very fast-paced, serving the staffing needs of caterers, universities, corporations, and event planners throughout Massachusetts and New Hampshire.

Address

29 Massachusetts Avenue

Boston, MA
USA

Industry

Business

Website

We updated our online Terms of Use, Privacy Policy, and Cookie Policy effective April 26, 2023 to reflect new product and service offerings, and include additional obligations for employers that use an Applicant Tracking System (ATS) to protect personal data. By continuing to use our website or Services, you consent to the updated Terms of Use and acknowledge that you have read the Privacy Policy, and Cookie Policy.