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Information Technology Support Specialist

Taneytown, MD
  • Expired: January 21, 2022. Applications are no longer accepted.

Evapco is seeking applicants for a full-time Information Technology Support Specialist at our Taneytown, MD location. Reporting to the Global Information Technology Manager, the Information Technology Support Specialist will work as part of the team to provide on-site support for our manufacturing plant, office personnel and other remote locations as needed.

The ideal candidate will be able to effectively manage their time to resolve internal issues timely and accurately. They should be able to think critically and creatively to identify solutions and thrive in an ever-changing fast paced environment with competing demands and priorities.

Position Responsibilities
Provide Technical Assistance and Support for issues related to Computer Systems, Software and Hardware
Record, Track and Document Help Desk request and service calls in a timely manner in person or remotely
Support and Troubleshoot Remote Access and Client VPN software
Provide PC support and troubleshooting for in house Applications and Workflows
Deploy PC’s; Imaging, Installing, and configuring Windows Operating system and client-side applications
Install, configure, and maintain common Peripheral Devices in an Office and Shop Floor Environment
Install and Troubleshoot Networking and Ethernet Cabling
Manage Software and Hardware Licensing and Asset Tracking
Assist with creating purchase orders and managing all hardware/software components
Provide VoIP phone support and administration including system adds, changes, and moves
Support Mobile devices and e-mail configuration
Support User/Computer accounts in local Active Directory and Azure Active Directory
Perform post-resolution follow-ups and documentation
Assist IT Management and Network Engineers with IT related projects
May perform other duties as assigned

Position Requirements
High School Diploma or GED Equivalent, is required
College degree, in a relatable field of study, is preferred
Strong knowledge and experience with windows Domain environments, PC hardware, Operating Systems, and Software Technology
Working knowledge of Microsoft Office 365
Excellent verbal/written communication, multi-tasking, interpersonal, and organizational skills
2 years or more of IT related experience preferred



Taneytown, MD
21787 USA



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