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General Manager

Eugene O'Neill Theater Center
Waterford, CT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Salary: 65,000+

The Search

The Tony Award-winning Eugene O’Neill Theater Center (the O’Neill) has initiated a search for its next General Manager. The General Manager joins the O’Neill’s senior management team, reporting to the Executive Director, Tiffani Gavin. They will have an active leadership role in planning and managing the incredible breadth of programs and conferences across the O’Neill campus, and the organization intends to identify and engage the successful candidate as soon as possible, with a target hire date of September / October 2021.

Company Description

The Eugene O’Neill Theater Center is the country’s preeminent organization dedicated to the development of new works and new voices for the stage. The O’Neill’s 11-acre campus includes a collection of renovated 19th-century mansions, farmhouses and barns overlooking the Long Island Sound. The historic grounds include four performance venues, two libraries, administrative offices and residences for staff, faculty and artists. A recent multimillion-dollar expansion created new dormitory cottages, laundry facilities, dance studios, rehearsal rooms and a state-of-the-art composition classroom for the National Theater Institute.

From its campus in Waterford, Connecticut, the O’Neill has been home to more than 1,000 new works for the stage and thousands more emerging artists. O’Neill programs include the National Playwrights Conference, National Music Theater Conference, National Critics Institute, National Puppetry Conference, Cabaret & Performance Conference, and the National Theater Institute, which offers six credit-earning undergraduate training programs.

The O’Neill is committed to diversifying the future of the American theater through the stories we tell, the artists telling those stories, the staff supporting our work, and the audiences in our theaters. We strive to cultivate a healthy and diverse community that recognizes the value of each individual and helps foster safety, civility, and respect for all people. 

The Community

Waterford consists of 33 square miles surrounded by water on three sides. The shoreline town offers a variety of attractions including beautiful parks, theaters, and great travel options. There are plenty of beaches within Waterford and nearby that offer a variety of recreational opportunities during the summer and fall with the Eugene O’Neill Theater Center attracting theater lovers from all over the world. The O’Neill itself is within a 90-acre town park with a beach, and next door is a major state park, Harkness, with stunning water views. It is conveniently located with easy access to New Haven, Hartford and New York City.

The Opportunity

The General Manager will work in close collaboration with the Executive Director, Conference Artistic Directors, and other members of the senior management team to ensure the successful planning and execution of all operational and programmatic aspects of the O’Neill.

They must possess a strong background in general management, contract administration and employee relations, a highly developed business acumen, and excellent communicative leadership skills; with demonstrated experience in theater, production, large-scale event production, arts education, and/or arts management.

They will have the demonstrated ability to think and act both analytically and strategically in order to support the O’Neill’s wide range of artistic endeavors within specified budgetary limits. They must ensure that the systems and resources are in place for the O’Neill’s successful operations and planned expansion. Among other responsibilities, the General Manager will:

  • Supervise Director of Finance, Director of Operations, Associate Producer, Company Manager, Production Manager, General Management Intern, and any future interns or staff assigned to the GM
  • Serve as a central member of the O’Neill’s leadership team
  • Negotiate commission, licensing, and partnership agreements
  • Engage with attorney on legal matters as directed by the Executive Director
  • With Executive Director manage relationships with organizations within the local community
  • At the direction of the Executive Director serve as an external representative of the O’Neill locally and nationally
  • Oversee the negotiations of salaries, contract terms for artists, staff, and faculty ensuring that they fall within industry standards.
  • Ensure the O’Neill is current with AEA, SDC and USA agreements
  • Oversee and support Associate Producer’s work on all company contracts
  • Support Artistic Directors, Associate Producer and Executive Director in the planning and budgeting of conferences
  • Collaborate with the Director of Finance on the annual budgeting process and preparing / presenting quarterly budget and operations reports to the Board of Trustees.
  • Work to provide checks and balances for the business office
  • Serve as principal conduit for information flow throughout the organization
  • Act as primary contact on all Human Resources related matters for year-round staff, faculty, and students
  • Arrange for all company Title IX, harassment, and anti-racism training
  • Ensure that all company job descriptions remain up to date
  • Support recruitment and selection of all operational staff and interns in conjunction with department heads
  • Participate in regular cash-flow meetings and serve as signatory on O’Neill bank accounts
  • Review data and financial information prepared by business office for all grant applications and reports, including those for State funding
  • Review and advise on all significant institutional or employment policies, benefits packages, vendor agreements, etc.
  • Review all facility rental agreements before finalized, to ensure their logistical feasibility and compatibility with O’Neill programming
  • In collaboration with the Director or Operations, review and advise on major facility investments and repairs
  • Provide targeted support to the Executive Director in institutional strategic planning
  • Manage the annual employee review process. 
  • Arrange for anti-harassment, anti-racism and anti-bias training as required and directed by the ED
  • Jointly with Director of Finance, review and advise on operational and accounting best practices


Qualified candidates will have a Bachelor’s degree and 5+ years of relevant professional experience in non-profit general or production management and/ or arts administration. An advanced degree, such as an MBA or MFA, is preferred, as is a significant history at the senior management level, and evidence of a strong commitment to theatre and the arts. 

Successful candidates will have proven skills in:

  • Organization within a busy management office, preferably with experience in nonprofit organizations
  • Prioritization and ability to balance multiple projects simultaneously across a busy artistic campus, while successfully moving multiple high-priority projects forward 
  • Exemplary judgment and discretion in dealing with high level donors, creatives, and creative works
  • MS Office, Google Apps suite, Quickbooks


Salary is $65,000+, commensurate with experience, and the position includes standard company health benefits.

Eugene O'Neill Theater Center


Waterford, CT



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