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Contact Lens Professional

Euclid Systems Corporation Sterling, VA
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Euclid Systems Corporation

Sterling, VA

At Euclid Systems Corporation, our mission is to improve the lives of patients globally by providing the best technology and highest-quality solutions for myopia management. We are seeking a Specialty Lens Consultant to join our fast growing team. The incumbent will be responsible for providing excellent customer service and technical recommendations to customers about Euclid Systems Corporation's portfolio of lens products.

In this role, you will:

  • Work with customers via phone and email to take orders
  • Enter orders into order entry software
  • Work with customers to provide recommendations for initial lens choice to maximize patient success with Euclid Systems Corporation's products
  • Work with customers to troubleshoot product issues and provide recommendations to improve patient success with Euclid Systems Corporation's products
  • Answer customer inquiries regarding order and shipment statuses
  • Build and maintain relationships with current and prospective customers

Minimum Qualifications:

  • 2+ years optical experience
  • 2+ years customer service experience
  • Microsoft Office Suite, Salesforce, and general database experience
  • Excellent verbal & written communication skills
  • Excellent attention to detail and good organization skills
  • Excellent collaboration and team working skills

Euclid Systems Corporation

Euclid Systems Corporation (Euclid) is the global leader of Myopia Management and manufacturer of advanced Orthokeratology lens products. Euclid is the exclusive designer of the premium Euclid EmeraldTM Ortho-K contact lens for overnight wear to reshape the cornea and wake up to clear vision. Multiple clinical studies worldwide by prestigious independent researchers have proven the effectiveness of Orthokeratology, and specifically the EmeraldTM lens, on slowing the progression of myopia. The Euclid Emerald Ortho-K treatment has a unique, empirically fit lens design with no trial lenses required. With headquarters in Virginia, USA, and offices in Shanghai and Beijing, China, Euclid is leading the efforts in myopia management across the globe.

Address

45472 Holiday Dr, Suite 7, Sterling, VA 20166
Sterling, VA
USA

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