Cloud Administrator

Cloud Administrator

Erickson Immigration Group has a career opportunity for an experienced Cloud Administrator to join our expanding team based out of our Arlington, VA headquarters office.

Primary Work Responsibilities:

• Serves as a technical expert in the area of Cloud and system administration for complex operating systems.
• Helps develop, document, communicate, and enforce a technology policies.
• Is responsible for the installation and configuration of new software and hardware, including server network, devices and firewalls.
• Is responsible for monitoring system performance, IT system operations and storage utilization.
• Planning ahead for necessary hardware or software upgrades to support system growth.
• Manages user accounts and assets, and assigns and updates security permissions on the network according to security policy.
• Provides support for escalated help desk requests.
• Azure Cloud Administrator
• Office 365 Administrator
• VMware Administrator
• Email Administration with basic level of user management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues.
• Virtualization Administration and architecture knowledge such as rebooting virtual machines, allocating necessary resources.
• Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP
• High level experience and knowledge of: Windows operating systems, Backup Solutions, troubleshooting Remote Desktop Services and VPN, Knowledge of core network components
• Maintaining standards and documentation on an ongoing basis as products and technologies evolve

Qualification Requirements:

• Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field
• 3-4 years of Cloud Computing, network administration, or system administration experience
• System administration and IT certifications in Microsoft, Azure, Office 365 or other network related fields
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Azure Administrator Certification

Erickson Immigration Group is proud to work with our inspiring and dynamic clients, and their foreign national employees. From innovative start-ups to industry-defining Fortune 500s, our approach is the same — provide high-touch service, transparent and accessible data and dashboards, relevant and timely communication, and the EIG Perfect Plus commitment to “get to yes.”

Sectors represented by our firm include CRM service, E-commerce, Social and online news media, Online entertainment and television / movie production, FinTech / financial services, Healthcare, Manufacturing, and Universities / Public School Districts.

Diversity, equity, and inclusivity make us a stronger organization!

• Different voices from a variety of backgrounds allow us to be more knowledgeable, nuanced, empathic, and ultimately, allow us to be better at what we do.
• 50% of the firm’s executive leadership are 1st generation daughters of immigrants and women of color.
• We speak 30 different languages.
• Over 20% of our team are immigrants. Many are first-generation Americans who have a personal connection to the immigration process.
• 72% of our employees are women. Women currently hold leadership roles in every department at EIG including finance, HR, operations, case management, marketing, and managing our legal teams.
• 65% of our employees are minorities. We work closely with historically black colleges and universities as part of our recruitment strategy.
• Our company policy is to honor all our employees by celebrating together. We collectively celebrate Christmas, Hanukkah, Eid, Easter, Kwanza, Diwali, Juneteenth, Hispanic Heritage Month, Black History Month, Women’s History Month, LGBT Pride Month, and Lunar New Year.

Benefits:

Erickson Immigration Group offers a competitive salary, excellent employee benefits, and ample opportunity for professional growth.

• Salary + Supplemental Bonus Pay Programs
• Flexible Work Schedule
• Casual Work Attire (Jeans, yes Jeans!)
• Paid Time Off (PTO), Paid Maternity/Paternity Leave, Paid Holidays, Bereavement Leave, and Jury Duty Leave
• Affordable Medical/Rx, Dental, Vision, Short- and Long-Term Disability, and Group Life/AD&D insurance
• Health Savings Account/Flexible Spending Accounts to help offset the costs of dependent care and/or health care expenses
• 401(k) Retirement Savings Plan
• 401(k) Matching Plan - generous employer matching contributions and an aggressive vesting schedule.
• Employee Referral Program
• Employee Assistance Program (EAP), Beneficiary Assistance, Will Prep and Travel Assistance with Identity Theft Assistance

** Please note, we are not working with outside recruiters for this position**.

EIG is firmly committed to the principle of equal employment opportunity. The Company provides employment opportunity without regard to race, color, sex, pregnancy, age, religion, national origin, disability, genetic information, veteran status, or any individual’s status in any class protected by applicable federal, state, or local law. All aspects of the employment relationship (including but not limited to recruiting, hiring, training, working conditions, compensation, benefits, promotion, discipline, termination, and general treatment during employment) are subject to this policy.