Role: Customer Service Representative
Work Location: Duluth, MN
Our HCL team consists of over 115,973 professionals of diverse nationalities, who operate from 32 countries. We are expanding in our Duluth Location. Located in beautiful downtown Duluth. HCL is seeking applicants for our fast-paced call center to support inbound inquires for our customers supporting product knowledge, customer service, and assist customers with scheduling and registration.These are direct hire positions.
Minimum of 1 to 2 combined years of experience in Customer Service.
PC Proficient – Operation of computer systems e.g. Microsoft suite (Excel, Word, etc.)
Advanced written and verbal communication skills
Systems Aptitude/ Critical Thinking
High School or Equivalent
Enthusiastic and exceptional communication skills
Strong Analytical skills
Organized and thrives in a fast-paced environment
Time management and prioritization skills
HCL offers competitive wages, along with an amazing benefits packing including 2 weeks paid vacation, paid sick time, holiday pay, Medical, dental, vision, 401K, AD&D, and much more.
If you are seeking employment in a company that offers a fun work environment, excellent people, one on one coaching/development along with advancement opportunities then we want to hear from you.
Please expect to get a call to set up an interview if we are interested in you from a Sunnyvale, California number. Our calls always say from there.
You have requested that Indeed ask candidates the following questions:
· How many years of Customer Service experience do you have?
· How many years of Microsoft suite (excel,word etc) experience do you have?
· How many years of relevant experience do you have?