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Director of Interim Housing

Episcopal Community Services San Francisco, CA

  • Posted: over a month ago
  • $126,841 to $130,482 Yearly
  • Full-Time
  • Benefits: medical, vision, 401k, dental, life insurance,
Job Description: POSITION SUMMARY: The Director of Interim Housing provides leadership, direction and support to all programmatic, administrative, fiscal and regulatory functions for ECSs Interim Housing Department, which currently includes The Sanctuary and Interfaith Shelters; the Bryant Homeless Property Program, the Re-Entry Housing Program and ramp down of 8 Shelter-in-Place Hotels. The Director of Interim Housing is currently supervised by the Chief Operating Officer yet will transition reporting structure into the Deputy Director of Programs. The Director of Interim Housing collaborates with ECS senior management in exploring new strategic initiatives that may lead to additional programming and ensures the provision of safe and clean accommodations and client-centered services that are administered professionally, effectively and consistently with ECSs mission, values and goals and in accord with public and private funding requirements. The Director of Interim Housing collaborates with ECSs administrative, development, finance and other program staff to ensure sufficient funding, sound financial management and collaborative service delivery. The Director of Interim Housing currently directly supervises the Associated Director of Interim Housing, Shelter Manager, Bryant Personal Property Manager, Re-entry Housing Program Manager, and Administrative Assistant. The Director of Interim Housing represents ECS to public agencies, community groups, and cooperating organizations on matters affecting ECSs Interim Housing Department programs. PRIMARY DUTIES AND RESPONSIBILITIES: ProgrammaticPlans, organizes, funds, staffs and administers Department programs.Collaborates with the Deputy Director and ECS senior management in exploring new strategic initiatives that may lead to additional programming.With support from the Human Resources Department, hires, supports, supervises, evaluates and, when necessary, dismisses program staff.Ensures quality coaching, trainings and professional development opportunities.Collaborates with Associate Director, Site Managers and Supervisors to ensure quality service delivery to Department residents and clients.Attends and collaborates in weekly case conference meetings in collaboration with the Director of Behavioral Health and the Director of Healthy Aging.Strong knowledge on homeless and senior issues.Develops, negotiates and manages partnerships for social service and for DPH health service delivery in department programs.Fosters innovative thinking, cooperation, collaboration and service integration among department staff and partners, as well as among department programs and other ECS programs.Supports department staff by ensuring a work environment marked by positive communication, participation, and opportunity for professional development.With support of the Deputy Director, ensures effective service delivery by overseeing development and management of quality assurance and program evaluation systems.Collaborates with ECSs Development team to provide meaningful and rewarding volunteer work opportunities within department programs. Facilities and mealsOversees property concerns in collaboration with the Associate Director and Site Managers directly and through managing building improvements and ensuring that facilities and equipment are kept in safe, clean, healthful and attractive condition.Collaborates with ECSs Operations team, Associate Director and Site Managers to ensure high-quality facility services and laundry operations for Shelter residents.Collaborates with ECSs CHEFS Kitchens and with external food vendors, which provide meals to Shelters and Navigation Center residents. AdministrativeAdvises the Deputy Director and, at his or her request, the ExecutiveDirector and the Board of Directors on Department matters, and assumes leadership of new initiatives within the DepartmentParticipates in regular meetings of ECSs Directors and Managers, and may attend meetings of the Board of Directors, as requestedRepresents ECS to neighborhood and community organizations, networks, and coalitions to encourage positive and collaborative working relationships, to influence favorable shelter policy and practice, and to improve shelter service delivery; and encourages appropriate staff participation in same. Fiscal and regulatory 1. Develops the department budget and ensures effective financial management of programs and stewardship of department-related assets. 2. Collaborates with the Deputy Director and ECSs Fund Development Department to attract funding from private and public sources, to research and write funding proposals, and to negotiate and report on grants and contracts. 3. Regularly attends coalition meetings to work on advocacy issues and new funding opportunities. 4. Maintains productive working relationships with key private and public funders. 5. Ensures full compliance with program and development contracts and regulatory agreements, and ensures effective asset management, meeting requirements of private and public funding agents. 6. Responds timely and professionally to public and regulatory inquiries. May perform other duties as required for successful operation of the ECS Interim Housing Department. QUALIFICATIONS:Degree in social work, nonprofit or public administration or an equivalent combination of education and experience.At least six years of progressively responsible management experience preferably in nonprofit organizations serving low-income, high-need populations, with strong preference that the work be with adults experiencing homelessness.Strong leader with the ability to coach, develop and motivate management level staff and alternatively requires experience handling difficult employee situations.Ability to affect positive change with measurable results.Demonstrated ability to appreciate differences in perspectives and points of view and work collaboratively with colleagues toward shared goals and objectives.Strong experience working with diverse client and staff populations.Knowledge of and commitment to harm reduction principles and practice.Working knowledge of crisis intervention principles and techniques, as well as a strong knowledge of social services and mental health resources for low-income individuals.Advanced project management skills to complete projects within budget and time constraints.Ability to multi-task with demanding timeframes.Ability to use discretion and maintain all confidentiality.Advanced interpersonal communication skills, including political acumen and skill in troubleshooting and applying proactive and positive solutionsWorking knowledge of funding sources, both public and private, for homeless services.Healthy work ethic that models professional conduct at all times, including establishing and maintaining healthy boundaries.Process improvement skills to monitor and assess processes or services and make necessary improvementsExcellent written and verbal communication skills.Highest integrity, dependability and credibility.Ability to maintain focus on organizational vision while attending to necessary and appropriate details.Respect for and identity with the mission and values of Episcopal Community Services. OTHER:Must secure and pass finger image screening, a thorough background check, and annual TB screenings.ECS will consider for employment qualified applicants with arrest and conviction records in accord with San Francisco's Fair Chance Ordinance. ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance. ECS celebrates diversity, equity, inclusion and belonging and is an equal opportunity employer committed to creating an inclusive environment for all employees. Company Description: Founded in 1983, Episcopal Community Services (ECS) is at the leading edge of practical and innovative solutions to serve homeless and very low-income residents of San Francisco. The recently completed strategic plan will move ECS to more deliberate, systematic, and evidence-based footing in identifying the needs of those who are unhoused in San Francisco, preventing homelessness, and expanding its reach by developing new partnerships with the justice and healthcare systems. In FY 2019, ECS served more than 13,000 individuals (single adults and family members) through an array of programs using harm reduction, housing first, and culturally sensitive “meet people where they are” models: • Adult Coordinated Entry: ECS manages the City’s Adult Coordinated Entry system of care that sees approximately 1400 clients annually; assisting with problem-solving and housing navigation activities, and temporary assistance with supportive and rapid re-housing. • Interim Housing: ECS currently manages 8 Shelter-in-Place hotels, 1 Property Storage Facility (for people experiencing homelessness), a Re-entry Program and 1 Shelter. These programs positively impact the lives of approximately 5,000 homeless individuals. • Supportive Housing: ECS manages and/or provides case management services for more than 1400 individuals at 13 supportive housing sites, including three affiliate-owned developments, and manages a rent-subsidy program for single adults. In partnership with Mercy Housing, ECS is co-developing 1064 Mission Street, a project that will provide supportive housing to the most acute unhoused San Franciscans, with 105 units reserved for the most vulnerable unhoused seniors. • Behavioral Health: ECS provides mobile behavioral health services that will continue to evolve and expand and has the potential to significantly increase its impact through the use of Medi-Cal funds. • Healthy Aging: The Healthy Aging Program delivers interim housing solutions for seniors. Designed to assist seniors with mental health, substance abuse, and/or physical health issues, ECS addresses the alarming trend in the rise of seniors who are cu

Episcopal Community Services

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Founded in 1983, Episcopal Community Services (ECS) is at the leading edge of practical and innovative solutions to serve homeless and very low-income residents of San Francisco. The recently completed strategic plan will move ECS to more deliberate, systematic, and evidence-based footing in identifying the needs of those who are unhoused in San Francisco, preventing homelessness, and expanding its reach by developing new partnerships with the justice and healthcare systems. In FY 2019, ECS served more than 13,000 individuals (single adults and family members) through an array of programs using harm reduction, housing first, and culturally sensitive “meet people where they are” models: • Adult Coordinated Entry: ECS manages the City’s Adult Coordinated Entry system of care that sees approximately 1400 clients annually; assisting with problem-solving and housing navigation activities, and temporary assistance with supportive and rapid re-housing. • Interim Housing: ECS currently manages 8 Shelter-in-Place hotels, 1 Property Storage Facility (for people experiencing homelessness), a Re-entry Program and 1 Shelter. These programs positively impact the lives of approximately 5,000 homeless individuals. • Supportive Housing: ECS manages and/or provides case management services for more than 1400 individuals at 13 supportive housing sites, including three affiliate-owned developments, and manages a rent-subsidy program for single adults. In partnership with Mercy Housing, ECS is co-developing 1064 Mission Street, a project that will provide supportive housing to the most acute unhoused San Franciscans, with 105 units reserved for the most vulnerable unhoused seniors. • Behavioral Health: ECS provides mobile behavioral health services that will continue to evolve and expand and has the potential to significantly increase its impact through the use of Medi-Cal funds. • Healthy Aging: The Healthy Aging Program delivers interim housing solutions for seniors. Designed to assist seniors with mental health, substance abuse, and/or physical health issues, ECS addresses the alarming trend in the rise of seniors who are currently or formerly homeless. • Workforce Development & Social Enterprise: ECS is committed to providing employment and income opportunities, which includes job counseling, adult education, GED preparation, and other vocation programs to help individuals gain stable employment and better jobs. ECS’s social enterprise, CHEFS, trains people who have experienced homelessness in culinary arts, caters to local companies, and prepares meals for ECS programs. This effort includes integrating employment into the adult coordinated entry system and pathways to employment. • Rapid Rehousing: Through Our City, Our Home funding ECS is expanding their Rapid Rehousing (RR) programs. Rapid Rehousing offers mid-term rental assistance combined with linkages to employment and other supportive services, in order to end clients’ homelessness and create long term self-sufficiency. The Rapid Rehousing Stabilization Specialist supports a caseload of approximately 20 clients enrolled in the Rapid Rehousing programs throughout the process of locating, transitioning into and stabilizing in their housing. Services are offered and delivered using a Housing First, tenant-centered, Harm Reduction model, employing a trauma-informed approach and motivational interviewing techniques. • Flexible Housing Subsidy Pool: New to San Francisco, Flexible Housing Subsidy Pool (FHSP) program is an exciting permanent housing intervention focusing on rehousing Shelter-in-Place (SIP) guests. FHSP participants are provided permanent subsidies for private market units and offered housing stabilization services to support the integration into new housing. Under the direction of the Housing Coordination and Retention Manager, the Behavioral Health Clinician II provides ongoing intensive stabilization support to seniors (60+) referred to the FHSP program. The Behavioral Health Clinician II works in partnership with the Housing Coordinator and Retention Specialist to ensure the participant integrates into housing successfully.

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