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Mandarin/Cantonese Speaking Customer Service Rep

Enzu Inc Ann Arbor, MI

  • Salary $26,988 to $43,212 Annually
  • Benefits Offered Vision, Medical, 401k, Dental
  • Employment Type Full-Time

We are seeking a Mandarin/Cantonese Customer Service Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

ā€‹Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Pluses:

  • Experience with game servers, vps servers or any sort of web hosting.
  • Virtualization experience (Openstack, AWS, Azure, Vmware, Esxi, KVM, Xen, Virtuozzo, Openvz)
  • A+ Certification
  • Network+ Certification
  • Cisco Certifications
  • Redhat Certifications
  • Microsoft Certifications

Enzu Inc

Why Work Here?

At Enzu we are a premier Cloud Hosting Provider with clients around the globe.

Address

Milford, MI, USA
Ann Arbor, MI
USA
Posted: over a month ago