We are seeking a Retail Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- $13-16 Hourly
- Paid Training
- Growth opportunity
- Great Team environment
Our corporate office is expanding to a new location in the Appleton area and is looking to add to our growing team! As a Customer Service Sales Representative, you will be the point of contact for all new customer sign-ups, billing questions and overall account management. You will be responsible for selling products, merchandise, and services in order to drive company revenue and maintain overall growth. We are looking for dynamic, motivated individuals ready to take the next step in their careers.