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Full Time Customer Service Representative: Apply Today- Work Tomorrow!

Smart Technology Rockville, MD
  • Expired: 6 days ago. Applications are no longer accepted.

We are seeking a candidate with a background in customer service - Full Time to join our team at FTI TECHNOLOGY! We are looking to add 4-5 new consultants on our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities as our Customer Service Consultants:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Assisting customers face-to-face with any billing and/or equipment issues
  • Handling new customer acquisitions and qualifying potential clientele

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Our Offerings:

  • $720-950 weekly pay
  • Weekly Bonuses & Incentives
  • Travel Opportunities
  • Opportunity for management growth
  • Yearly R&R trips for qualifying reps

Smart Technology

Why Work Here?

We are excited to announce our Brand New Smart Technology division here!

"For the past 10 years, Fast Company, the world’s leading progressive business media brand, has compiled an annual list of companies that exemplify the best in innovation. Vivint Smart Home joins other top innovators on the list including Amazon, Google, Apple, Airbnb, Spotify and Facebook." We are dedicated team of marketing innovators. Our team of account managers take our clients' brands and directly puts them in the hands of the consumers. This approach has helped us grow as a company as well as help the team grow into future business owners. We are committed to building client relationships, dedication, and innovation.

Address

northern va
Rockville, MD
USA