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Smart Hands Field Technician

Enterprise Technology Solutions, LLC Honolulu ,HI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

This is a art time job, leading to full time employment. The technician will perform the duties of installing and testing cabling and equipment in a retail or office environment and troubleshooting and repairing or recommending replacement of broken equipment. The lead technician will also be supervising helper technician(s) on these jobs. The ideal candidate will have 2-3 years in the field as a technician (cabling and equipment) servicing retail and office environments and be customer service focused.

The following must be met to be considered:

  • Oahu resident (no relocation offered)
  • Valid Driver's License with clean abstract
  • Possess a working and insured vehicle with the ability to carry ladders, tools and equipment (i.e. a truck),
  • Ability to pass background check and drug test
  • Must possess own tools and have the ability to use them (cabling tools, computer tool set, telephone test set, cordless drill, multimeter)
  • Ability to remain calm under stressful situations
  • Ability to follow all company policies and those of our customers
  • Ability to direct others to help complete work assigned
  • Ability to lift 50 lbs repeatedly in an 8 hour work day
  • Ability to climb ladders repeatedly in an 8 hour work day
  • Ability to use various testing equipment (Security camera viewer, Category/Fiber Cable tester, Telephone test set)
  • Must be able to travel inter-island throughout the entire state of Hawaii and have the ability to rent a car (i.e. 26 years of age and up and have a valid driver's license) and be able to work nights and/or weekends when needed

The basic duties of the job are the following:

  • Show up at scheduled times
  • Provide excellent customer service
  • Complete scope of work as outlined in a work order
  • Understand Computer networking and how various components act together to transmit and receive data across a network (layers 1-3 of the OSI model/Layers 1-2 of the TCP/IP model)
  • Utilize various test equipment to diagnose conditions and provide feedback to a helpdesk technician or engineer
  • Work with engineers to resolve issues onsite
  • Repair broken equipment per manual directions
  • Install equipment per provided manuals
  • Test equipment per provided manuals
  • Provide updates of progress during and for the duration of each job
  • Take and follow directions
  • Work unsupervised and complete work in a timely and professional manner
  • Lead teams of workers and be able to assign tasks and see them to completion
  • Ability to teach apprentice helpers
  • Make responsible decisions with the customer(s) as a priority

Requirements to be considered for hire:

  • 3 years verifiable field experience
  • BICSI Installer Certificate
  • Verifiable team leadership experience
  • Verifiable Fiber Optic Installation Experience

Please submit at least 3 referrals, including at least one from a supervisor in a field related to this job posting.

Company Description
Enterprise Technology Solutions is a small company focused on servicing retail technology solutions. We provide installation, maintenance and break/fix services for any device(s) that touches the network, as well as telecom, paging and background music services. The company also installs copper and fiber cabling as a sub-contractor to electrical contractors, in new store environments as well as additional cabling projects. We are in the process of growing the business and have multiple opportunities for advancement. Come grow with us!

Enterprise Technology Solutions, LLC

Why Work Here?

We do quality work and provide excellent customer service. If you are a perfectionist and love making customers happy, come grow with us!

Enterprise Technology Solutions is a small company focused on servicing retail technology solutions. We provide installation, maintenance and break/fix services for any device(s) that touches the network, as well as telecom, paging and background music services. The company also installs copper and fiber cabling as a sub-contractor to electrical contractors, in new store environments as well as additional cabling projects. We are in the process of growing the business and have multiple opportunities for advancement. Come grow with us!

Address

222 Vineyard Street Honolulu
Honolulu, HI
USA

Website